Understanding team adaptation to unexpected events in drone operations training
Understanding human adaptations under varying scenarios is a critical concern from the earliest stages of system design. This study develops within the context of Advanced Air Mobility (AAM) and examines human performance variability during simulated drone operations using the Event Analysis of Systemic Teamwork (EAST) method. The analysis focuses on bird strike events that each of the five participating teams unexpectedly faced during simulated training scenarios. First, Work-As-Instructed (WAIn) EAST networks were constructed based on available Standard Operating Procedures (SOPs) to be trained. These were subsequently compared to Work-As-Trained (WAT) networks developed based on communication logs and transcribed audio recordings from training sessions. The comparative analysis reveals both adaptive behavioural observed tendencies and discrepancies in task-knowledge-agent couplings, visualised via a newly developed joint cognitive network variability matrix. The findings highlight the value of capturing trainee behaviours in terms of task, knowledge, and social interactions while using emerging technologies.
- Research Article
- 10.32832/jurmayustisi.v2i2.977
- Aug 7, 2024
- JURNAL MAHASISWA YUSTISI
This research aims to find out more about the implementation of standard operational procedures for traffic violators, starting from the case of one member of the traffic police who did not comply with existing standard operational procedures but responded that the community's standard operational procedures did not comply with written rules. The aim of this research is to establish standard traffic operational procedures in taking action against traffic violators in accordance with standard traffic operational procedures in the City of Bukittinggi and to find out what efforts and obstacles the traffic police have made in the jurisdiction of the Bukittinggi Regional Police. This research uses empirical juridical research methods located at the Bukittinggi Police Traffic Unit. The data used is primary data and library data. The informant in this research is the implementation of standard operational procedures, one of the traffic police members did not comply with existing standard operational procedures, but the public's response was that standard operational procedures were not in accordance with written rules.
- Research Article
- 10.3760/cma.j.issn.1674-2907.2017.08.034
- Mar 16, 2017
- Chinese Journal of Modern Nursing
Objective To explore the effect of standard operational procedures (SOPs) when used in the quality management system of sterilization and supply departments, and to provide a theoretical basis for ensuring sterilization quality. Methods At first, a standard procedure template was prepared, then each department member was assigned to customize their SOPs based on their own circumstances, and finally the SOPs were reviewed one by one by the departments before the members were trained and began to use the SOPs; totally 2 000 surgical instruments from January to December 2014 (before SOPs) and from January to December 2015 (after SOPs) were selected by random sampling, and the percentage of their cleaning quality failure, packing failure, needlestick injury, and the average of clean-up time were measured and compared. Results The possibilities of disqualified cleaning, packing, needlestick injury and lost stitches and average clean-up time decreased compared with those before the SOPs were introduced (χ2=132.37, 91.85, 9.98, 9.20, 32.85; P<0.05) . Conclusions The introduction of SOPs maintains the work of sterilization and supply departments orderly and improve its quality, and therefore, SOPs should be introduced into the quality management system of sterilization and supply departments. Key words: Quality management; Standard operational procedures; Sterilization and supply department
- Conference Article
- 10.1136/bmjstel-2020-aspihconf.70
- Nov 1, 2020
<h3>Introduction</h3> When it became increasingly clear that COVID-19 would likely come to the United Kingdom (UK), in early February 2020 the Critical Care interprofessional education team at the University Hospital of Wales started work to develop the ideal local Standard Operating Procedure (SOP) for donning and doffing personal protective equipment (PPE) while concurrently training the unit’s staff to safe PPE use in the event of needing to care for COVID-19 patients. <h3>Methods</h3> The unit’s Ebola PPE SOP was used as the starting point. From this, initial changes were made to adjust for COVID-19. The SOP was tested during planned simulation training sessions. As the risk of COVID became ever closer, more and more on-unit training sessions were implemented to meet the needs of the large workforce. Staff were empowered to voice their suggestions on how to improve the donning/doffing process while undergoing their training. Suggestions were then subsequently trialled and incorporated accordingly. <h3>Results</h3> The SOP involved numerous rapid PDSA cycles while training staff to use PPE safely. Thus, evolving the SOP through many iterations. The aim was that all staff had at least one ‘successful’ rehearsal at donning/doffing before doing in real life, to ensure safety, reassurance and address the understandable concerns at performing this important procedure. <h3>Discussion</h3> The process of developing the donning/doffing SOP started by using in-situ simulation to identify the safest way of removing each piece of PPE and in which best order, incorporating government/public health recommendations as they were published [1,2]. This allowed us to quickly establish a safe and robust version of the SOP to train staff for our particular critical care unit. Evolving the SOP soon became a ‘live’ process incorporating suggested changes identified from staff’s increasing real experiences going in and out of the ‘hot zone’ moving us to the ideal SOP, taking into consideration the particular PPE available to the unit at any given time point and the setup of the donning and doffing areas. Version nine of the donning/doffing SOP is currently in use and continues to be updated when needed. <h3>Conclusion</h3> In–situ simulation is an invaluable tool for developing, evolving and testing clinical based procedures, pathways and systems The use of in–situ simulation allows for staff to rehearse at donning/doffing PPE in a controlled, safe environment before undertaking this crucial process in real circumstances <h3>References</h3> Public Health England ( 2020). COVID-19. Putting on (donning) personal protective equipment (PPE) for aerosol generating procedures (AGPs). Airborne Precautions – Gown version. Available at: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/911333/PHE_COVID-19_Donning_Airborne_Precautions_gown_version__003_.pdf (Accessed 31st August 2020). Public Health England ( 2020). COVID-19. Removal of (doffing) personal protective equipment (PPE). Airborne Precautions for AGPs – Gown version. Available at: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/911334/PHE_COVID-19_Doffing_PPE_Airborne_Precautions_gown_version.pdf (Accessed 31st August 2020).
- Research Article
30
- 10.1109/thms.2017.2720659
- Jun 1, 2018
- IEEE Transactions on Human-Machine Systems
Submarine control room operations have not changed much over the past 50 years, despite introduction of new technologies. This study sought to catalog current operations as a baseline for comparing new ways of working. Three scenarios were selected to be examined in both high and low demand: returning to periscope depth, dived tracking, and inshore operations. The scenarios were run in a submarine simulator with currently serving submariners from the Royal Navy. The flow of throughout the submarine command team was examined using event analysis for systemic teamwork (EAST). EAST models collaborative teamwork via three networks: task, social, and information. Results show that the social interactions, information transition, and focus of tasks are different depending on the particular operation being completed and the work demand placed on the command team. There are particular information elements that are fundamental across all scenario types. Task and communication load is not evenly distributed across the team, with potential bottlenecks identified between the sonar controller and operations officer roles. Implications of the results are discussed alongside recommendations for future research.
- Research Article
2
- 10.24959/nphj.15.2042
- Sep 11, 2015
- Vìsnik farmacìï
In accordance with the requirements of good manufacturing practices a proper keeping of documentation in compounding pharmacies licensed to prepare medicines should be an integral part of the quality assurance system and be a key element at all stages of preparation and quality control of compounding preparations. One of the important elements of proper documentation is the practice of using standard operating procedures (SOPs). The aim of this article is to describe the methodology of the SOP developing for licensed compounding pharmacies. Standard procedures should be developed according to the current regulatory framework and research. SOPs are developed by the staff involved in introduction of this procedure. SOPs should be reviewed by responsible persons and approved by the head. The following SOP structural elements have been identified: the title page (the name of institution, the name of the SOP, the classification number, the SOP version, the date on which the SOP enters into force, the signature of the responsible person); the goal; the scope of application; responsibility; stages of the procedure; revision (the term when the SOPs should be reviewed). The organizational structure of the quality assurance system is proposed for the SOP systematization: quality assurance, personnel, facilities and equipment, documentation, technology of preparation, quality control, carrying out works under the contract, complaints and recall, self-inspection. For each of the sections it has been proposed to develop SOPs focused on ensuring compliance with the procedure and to provide the quality aspect, which is the subject in this section.
- Research Article
12
- 10.1371/journal.pntd.0004818
- Nov 3, 2016
- PLOS Neglected Tropical Diseases
<p>Experiences and Lessons from a Multicountry NIDIAG Study on Persistent Digestive Disorders in the Tropics</p>
- Research Article
26
- 10.1080/00140139.2018.1520917
- Nov 15, 2018
- Ergonomics
The network analysis method, Event Analysis of Systemic Teamwork (EAST), was used to examine routine aviation operations from multiple perspectives from six key areas (i.e. Dispatch, ATC, ATM, Maintenance, Loading, and the Cockpit). Data was collected over a five-day observational field trial at an international air cargo operator. Researchers recorded the activities of agents operating within the six key areas over three outbound and two inbound flights. Three networks (i.e. social, information and task) were created for four key phases of flight: (i) pre-flight checks and engines start (ii) taxi, take-off and assent, (iii) descent, landing and taxi, and (iv) park and shut down. The networks represent a ‘work audit’ of short-haul cargo operations, which enabled a detailed understanding of the interactions and connections within the current system. Implications for the future of distributed crewing concepts are discussed.Practitioner Summary: An analysis of the aviation system was undertaken using the amalgamated data from three outbound and two inbound flights. These analyses show the social, information and task interactions for cargo operations. This has been used to specify requirements for future distributed crewing options.
- Research Article
- 10.1093/ehjci/ehaa946.1762
- Nov 1, 2020
- European Heart Journal
Introduction and purpose Patient risk in non-ST-segment elevation myocardial infarction (NSTEMI) depends on clinical setting, individual patient variables and procedural characteristics. Standardized risk-adjusted periprocedural management for catheterization procedures using a Standard Operating Procedure (SOP) was investigated to evaluate associations with in-hospital clinical outcomes. Methods In 01/2018, our heart center established an SOP for coronary catheterization procedures in NSTEMI, targeting 1) standardized pre-procedural risk assessment using National Cardiovascular Data Registry (NCDR) risk models, and 2) standardized post-procedural risk-adjusted safety measures, including advanced patient monitoring (intermediate/intensive care) and use of vascular closure devices. All patients presenting with invasively-managed NSTEMI in 2018 were retrospectively evaluated for SOP-based pre-procedural risk scoring, SOP-based post-procedural management and in-hospital clinical outcomes of mortality, major bleeding (MB, according to BARC ≥3) and acute kidney injury (AKI, according to KDIGO). Results A total of 430 patients (age 72±12 years, 71% male, BMI 27±5) presenting with NSTEMI from 01 to 12/2018 were included, 9.8% presented in cardiogenic shock and 4.7% had suffered a preclinical cardiac arrest. Overall in-hospital mortality was 3.7%, MB occurred in 6.5%. 207 patients (48.1%, SOP+ group) had received both 1) pre-procedural risk assessment and 2) post-procedural risk-adjusted safety measures; the other 223 patients (51.9%, SOP- group) had not received either 1) or 2). There were no significant differences in baseline characteristics and prior-existing medical conditions between groups, however, significantly more patients in SOP- group were treated in emergency settings (39.9% vs. 21.7%, p=0.004). However, significantly more patients in SOP- were treated in emergency settings at higher risk (39.9% (SOP-) vs. 21.7% (SOP+); p&lt;0.001). In univariate analysis, all in-hospital clinical outcomes of mortality (1.4% (SOP+) vs. 5.8% (SOP-); p=0.016), MB (2.9% (SOP+) vs. 9.9% (SOP-); p=0.003) and AKI were significantly lower in the SOP+ group (15.9% (SOP+) vs. 24.2% (SOP-); p=0.033). After correction for the difference in risk between groups due to emergency settings by multivariate logistic regression analysis, MB remained significantly lower in SOP+ (p=0.02), while mortality (p=0.14) and AKI (p=0.19) were not significantly associated with SOP-status anymore. Conclusion Standardized risk management in invasively managed NSTEMI was associated with significantly lower rates of in-hospital major bleedings. Funding Acknowledgement Type of funding source: Private grant(s) and/or Sponsorship. Main funding source(s): Junior Clinician Scientist Track, Medical faculty, Heinrich-Heine-University Düsseldorf, Germany
- Research Article
- 10.56910/nawasena.v3i2.1659
- Jul 25, 2024
- NAWASENA : Jurnal Ilmiah Pariwisata
This study was conducted to determine the quality of guest check-in and check-out services at Palembang jasmine class hotels. When making a reservation, check-in and check-out a receptionist will follow the hotel's Standard Operating Procedures. In this case, the Standard Operating Procedures are rules that must be carried out by all hotel employees in order to provide the desired quality of service. Jasmine class hotels in Palembang in checking in and checking out guests still have not implemented standard operational service procedures. This has an impact on the quality of service, such as allowing guests to have their needs for service not met. Therefore, a standard procedure for hotel check-in and check-out services has been prepared which is expected to improve the quality of service and meet the needs of hotel guests.
- Research Article
1
- 10.24036/8161-0934
- Jan 1, 2017
This paper discuss about the process of making Standard Operating Procedure (SOP) library serves in PT Semen. The aims of this study are to describe (1) the preparation of making Standard Operating Procedure (SOP) library serves in PT Semen; (2) making Standard Operating Procedure (SOP) library serves in PT Semen. The method used is the desscriptive method. The data collected through direct observation and asking some questions to the librarian in the library of PT Semen Padang. Based on the making Standard Operating Procedure (SOP), it can be concluded that making SOP as follows: (1) the preparation of making Standard Operating Procedure (SOP) library serves in PT Semen Padang; first, knowing the requirements, second, evaluating and assessing the requirements, third, choosing the requirements, fourth, choosing the alternative action; (2) making Standard Operating Procedure (SOP) library serves in PT Semen Padang; first, collected the informations, by discussing and interviewing with the head of department; second, making draft, experiments the instrument and asking the approval from the leader, experiments the instrument that exists with the draft of the SOP who have had discussion process; third, making and including the supporting document of SOP, including the supporting documents SOP are UU No. 43 tahun 2007 about library; fourth, includes the officer in making SOP and the persong who legalized it; fifth, includes the date of making, revision, and implementation of that.
- Research Article
- 10.56672/syirkah.v3i3.270
- Jun 22, 2024
- As-Syirkah: Islamic Economic & Financial Journal
Standard Operating Procedures (SOP) is a system designed to facilitate, streamline, and control one's work. With the existence of Standard Operating Procedures (SOP), it will make the stages in the implementation of an activity run properly and correctly, so that it can increase the efficiency and effectiveness of the company's operations. PT. Nusatama Berkah, Tbk does not yet have Standard Operating Procedures (SOP) in each department, so there is often miscommunication between employees and departments that causes the efficiency and effectiveness of the company's operations still not maximized. A study on the role of implementing Standard Operating Procedures (SOP) in improving the efficiency and effectiveness of operations at PT. Nusatama Berkah, Tbk aims to know the importance of Standard Operating Procedures (SOP) for each organization. The method used in this study is a qualitative descriptive approach with Data Collection Techniques with interviews, assistance, observation, and documentation. The results of the study show that it is necessary to recommend Standard Operating Procedures (SOP) for each department with good assistance in its production. The performance of employees has improved since the availability of Standard Operating Procedures (SOP), so the availability and implementation of Standard Operating Procedures (SOPs) for each organization or company is said to be essential for improving the efficiency and effectiveness of the Company's operations.
- Research Article
- 10.56672/tbtpty63
- Sep 2, 2024
- As-Syirkah: Islamic Economic & Financial Journal
Standard Operating Procedures (SOP) is a system designed to facilitate, streamline, and control one's work. With the existence of Standard Operating Procedures (SOP), it will make the stages in the implementation of an activity run properly and correctly, so that it can increase the efficiency and effectiveness of the company's operations. PT. Nusatama Berkah, Tbk does not yet have Standard Operating Procedures (SOP) in each department, so there is often miscommunication between employees and departments that causes the efficiency and effectiveness of the company's operations still not maximized. A study on the role of implementing Standard Operating Procedures (SOP) in improving the efficiency and effectiveness of operations at PT. Nusatama Berkah, Tbk aims to know the importance of Standard Operating Procedures (SOP) for each organization. The method used in this study is a qualitative descriptive approach with Data Collection Techniques with interviews, assistance, observation, and documentation. The results of the study show that it is necessary to recommend Standard Operating Procedures (SOP) for each department with good assistance in its production. The performance of employees has improved since the availability of Standard Operating Procedures (SOP), so the availability and implementation of Standard Operating Procedures (SOPs) for each organization or company is said to be essential for improving the efficiency and effectiveness of the Company's operations.
- Research Article
87
- 10.1111/j.1365-2869.2011.00987.x
- Dec 2, 2011
- Journal of Sleep Research
The present paper describes standardized procedures within clinical sleep medicine. As such, it is a continuation of the previously published European guidelines for the accreditation of sleep medicine centres and European guidelines for the certification of professionals in sleep medicine, aimed at creating standards of practice in European sleep medicine. It is also part of a broader action plan of the European Sleep Research Society, including the process of accreditation of sleep medicine centres and certification of sleep medicine experts, as well as publishing the Catalogue of Knowledge and Skills for sleep medicine experts (physicians, non-medical health care providers, nurses and technologists), which will be a basis for the development of relevant educational curricula. In the current paper, the standard operational procedures sleep medicine centres regarding the diagnostic and therapeutic management of patients evaluated at sleep medicine centres, accredited according to the European Guidelines, are based primarily on prevailing evidence-based medicine principles. In addition, parts of the standard operational procedures are based on a formalized consensus procedure applied by a group of Sleep Medicine Experts from the European National Sleep Societies. The final recommendations for standard operational procedures are categorized either as 'standard practice', 'procedure that could be useful', 'procedure that is not useful' or 'procedure with insufficient information available'. Standard operational procedures described here include both subjective and objective testing, as well as recommendations for follow-up visits and for ensuring patients' safety in sleep medicine. The overall goal of the actual standard operational procedures is to further develop excellence in the practice and quality assurance of sleep medicine in Europe.
- Research Article
2
- 10.1097/prs.0000000000007666
- Dec 30, 2020
- Plastic & Reconstructive Surgery
The COVID-19 pandemic was a rapidly evolving situation that demanded frequent revisions to standard operating procedures1 and published guidelines. This high frequency of revisions was a peculiar aspect of the pandemic. We work in a high-volume plastic surgery department at an apex medical institute in India, and with the onset of the pandemic, sweeping changes to the hospital and departmental functions ensued. Considering the need for implementing stringent and uniform infection control protocols to ensure patient and personnel safety,2 we embarked to design standard operating procedures for the activities of our department that were adherent to the superseding institutional guidelines while being specifically tailored to the unique aspects and functions of our clinical specialty. Case-specific standard operating procedures were also necessary to ensure that our management teams were well informed and could minimize procedural delays, especially in time-critical cases of reimplantation and revascularization.3 Intended for doctors, physiotherapists, and nursing staff, we distributed the initial version as a read-only PDF file through e-mail and the WhatsApp Messaging platform (Facebook Inc., Mountain View, Calif.). When preparing the first revision to our standard operating procedures, we recognized several potential problems with this distribution method. For these standard operating procedures to be effective, the new essential information, especially revisions to previously published guidelines, had to be rapidly disseminated to those concerned. Because multiple revisions were expected over a short time span and we did not have the ability to prevent access to obsolete versions, there would be a fragmentation of versions and poor penetration of updated documents over time. This would cause confusion and could lead to accidentally following the outdated guidelines (Fig. 1, left).Fig. 1.: Diagrammatic representation of the fundamental differences between static standard operating procedures and hyperlinked dynamic standard operating procedures. (Left) Static standard operating procedures distributed individually. (Right) Hyperlinked dynamic standard operating procedures distributed using cloud services. SOPs, standard operating procedures.To address this flaw, we decided to host the standard operating procedure document (Fig. 1, right) on Google Drive (Google, Inc., Mountain View, Calif.) (dynamic standard operating procedure), one of many free online cloud storage and synchronization services. This gave us the ability to store our document online as a single file that can be accessed through a unique URL link. Any changes to the standard operating procedure were stored as new versions of the same file and could be accessed through the same URL. Thus, whenever the link is accessed, it will always serve the most recent version. Hyperlinks4 (Web links) were used to provide access to relevant institutional documents and external sources, allowing users an easy access to all relevant information at a single location, rather than having to search for them externally. The file could also be shared with others individually, whereby access is provided only after authentication through their Google account. This can prevent unauthorized individuals from accessing the document and provide feedback regarding which recipients have accessed and are thus up to date. We encouraged all members to always use the link to access the document and to not store an offline copy. We highlighted the changes in each version and maintained an amendment log at the end of the document. Added benefits included the ability for recipients to leave feedback in the form of comments and to be notified of updates. There are many other free and paid services with similar capabilities.5 DISCLOSURE None of the authors has financial conflicts of interest to disclose.
- Research Article
- 10.33830/iscebe.v1i1.4398
- Dec 30, 2024
- Proceeding of International Students Conference of Economics and Business Excellence
The objectives of this study are: (a) To find out what are the obstacles that occur in the Automount Production machine SONY EMCS. SDN. BHD. and (b) To find out how to minimize constraints on the Automount Production machine SONY EMCS SDN. BHD. with the implementation of Standard Operating Procedure (SOP) in the maintenance of electronic production machines. The research used a qualitative descriptive method with data collection techniques through interviews, observation, and document research. Data analysis used Data Triangulation and the Miles, Huberman, and Saldana Interactive Model. The results showed that there were several major obstacles in 11 Automount Production machines, including the problems of Print Wiring Board (PWB) no pick-up, Print Wiring Board (PWB) stuck, transfer error, and conveyor error. The solutions implemented include regular training of workers and employees, updating the Standard Operating Procedure (SOP) according to technical developments, socializing the importance of Standard Operating Procedure (SOP) compliance, involving employees in Standard Operating Procedure (SOP) development, and monitoring machine conditions regularly. The study also found that well-implemented Standard Operating Procedure (SOP) not only help reduce technical issues but also enhance employees' understanding and involvement in the machine maintenance process. Additionally, the recommendations derived from this research include the development of real-time digital monitoring systems to quickly detect and analyze malfunctions, improving training programs for employees to better understand Standard Operating Procedure (SOP) and the latest technologies, implementing predictive maintenance to prevent breakdowns before they occur, and modernizing equipment to enhance overall system efficiency and performance. Thus, this research significantly contributes to ef orts in improving operational efficiency and ef ectiveness in Automount Production machines at SONY EMCS SDN. BHD. through the application of well-implemented Standard Operating Procedure (SOP) and the development of comprehensive maintenance solutions.
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