Abstract

Aims:A 10-month project funded by the NewMind network sought to develop the specification of a visualisation toolbox that could be applied on digital platforms (web- or app-based) to support adults with lived experience of mental health difficulties to present and track their personal wellbeing in a multi-media format.Methods:A participant co-design methodology, Double Diamond from the Design Council (Great Britain), was used consisting of four phases: Discover – a set of literature and app searches of wellbeing and health visualisation material; Define – an initial workshop with participants with lived experience of mental health problems to discuss wellbeing and visualisation techniques and to share personal visualisations; Develop – a second workshop to add detail to personal visualisations, for example, forms of media to be employed, degree of control over sharing; and Deliver – to disseminate the learning from the exercise.Results:Two design workshops were held in December 2017 and April 2018 with 13 and 12 experts-by-experience involved, respectively, including two peer researchers (co-authors) and two individual-carer dyads in each workshop, with over 50% of those being present in both workshops. A total of 20 detailed visualisations were produced, the majority focusing on highly personal and detailed presentations of wellbeing.Discussion:While participants concurred on a range of typical dimensions of wellbeing, the individual visualisations generated were in contrast to the techniques currently employed by existing digital wellbeing apps and there was a great diversity in preference for different visualisation types. Participants considered personal visualisations to be useful as self-administered interventions or as a step towards seeking help, as well as being tools for self-appraisal.Conclusion:The results suggest that an authoring approach using existing apps may provide the high degree of flexibility required. Training on such tools, delivered via a module on a recovery college course, could be offered.

Highlights

  • Digital technology is readily available in the hands of many individuals

  • The results suggest that an authoring approach using existing apps may provide the high degree of flexibility required

  • Due to the nature of the visualisations produced by the groups of experts-byexperience, as we continue the Deliver phase of our NewMind project, the view of the project team has changed somewhat from its preconception about designing an app toolbox

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Summary

Introduction

Digital technology is readily available in the hands of many individuals. It holds promise for supporting improved public health through the exploitation of its sophisticated and user-friendly multimedia functions as well as its always-on connectivity. The deployment of digital technology in healthcare, typically termed e-Health (electronic) and more recently m-Health (mobile), is to be found on platforms such as personal computers, smartphones, tablet and wearables. A strong focus on digital mental health has emerged.[1] In the UK, the NewMind network,[2] funded by the Engineering and Physical Sciences Research Council (EPSRC), was founded to explore ‘the potential for technology to transform the management & treatment of mental health conditions, whilst seeking to address underlying EPS research challenges’.

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