Abstract
Digital transformation in Ukraine relies on the development of trust services, such as electronic signatures, website authentication, and electronic seals. The study aimed to analyze the development of trust services and telecommunications, as well as harmonize digital legislation with the EU. The current state of trust services and telecommunications, development prospects, consumer protection mechanisms, and directions for aligning legislation with European standards were identified. The foundation of this development is the laws «On Electronic Trust Services» and «On Electronic Documents and Electronic Document Flow». The integration of the «Diia» platform with new services improves the provision of public services. From 2024 to 2026, the expansion of broadband internet in villages, the development of 5G infrastructure, the enhancement of digital literacy, and support for small and medium-sized businesses through «Diia. Business» are planned. These initiatives will promote harmonization with EU legislation and the implementation of innovations.
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