Abstract

Employees and organizations are using information and communication technology (ICT) such as cellphones, instant messaging, email, blogs, virtual communities, and social network sites with increasing frequency. However, there is relatively little research on the counterproductive use of ICTs in the workplace, particularly how ICTs may influence negative interpersonal interactions such as cyberbullying. Scholars have extensively highlighted the phenomenon of cyberbullying in primary, secondary, and university settings among adolescents and university students. However, less is known about cyberbullying in the workplace. Integrating perspectives on the theory of planned behavior and the online disinhibition effect, we contend that intentions to cyberbully are a function of perpetrator, perceived behavioral control, and organizational factors. In particular, we explore how online disinhibition moderates the relation between these factors and the beliefs about consequences associated with cyberbullying.

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