Abstract
Tourism has emerged as a major industry throughout the world. Yet, as was demonstrated at the Globe '90 Conference on Tourism in Vancouver, Canada, in March 1990, there is considerable criticism of the impact has had on host communities. This article is written from a European perspective with particular reference to package holidays. Companies and governments in tourism have applied only part of the marketing mix to tourism, ie promotion, with little attention being paid to the other components of marketing, but if tourism is to survive by generating satisfaction among interacting tourists and hosts, it must adopt societal marketing strategies.
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