Abstract

BackgroundBurnout is a syndrome caused by chronic stress in the workplace that has not been successfully managed. Although prevalence of burnout is well documented in different fields, little is known about this syndrome in the context of banking work. The objective of this review will be to assess worldwide pooled prevalence of burnout syndrome among bank employees.MethodsThis is a study protocol for a systematic review. We will search the following electronic databases (from their inception onwards): PubMed/MEDLINE, SCOPUS, Web of Science, PsycINFO, ERIC, EBSCOhost, Emerald Insight, and Google Scholar. Grey literature will be identified through searching SCOPUS, Google Scholar, ProQuest databases, and websites of related organizations. We will consider studies that include any type of employee in the banking industry and report extractable prevalence estimates of burnout. Two reviewers will independently screen all citations, full-text articles, and abstract data. The study methodological quality (or bias) will be appraised using an appropriate tool. If feasible, we will conduct random effect meta-analysis of prevalence data. Additional analyses will be conducted to explore the potential sources of heterogeneity (e.g., setting, sex, burnout assessment method, country, and work hours).DiscussionThis systematic review will assess the worldwide prevalence of burnout syndrome among bank employees. The results of this study will be published in a peer-reviewed journal. As it presents an analysis of published literature, the study does not require ethical approval.Systematic review registrationPROSPERO CRD42020213565

Highlights

  • The concept of burnout was independently introduced by Herbert Freuden-berger [1] in 1974 and Christina Maslach [2] in 1976 and defined in a variable manner by different authors based on different models

  • The definition of burnout initially most accepted was proposed by Maslach and Jackson (1981), in which it Tehrani et al Systematic Reviews (2021) 10:283 was understood to be a syndrome characterized by emotional exhaustion, depersonalization, and low professional achievement, which frequently occurs among individuals who work in close contact with other people

  • The present protocol has been registered within the PROSPERO database and is being reported in accordance with the reporting guidance provided in the Preferred Reporting Items for Systematic Reviews and MetaAnalyses Protocols (PRISMA-P) statement [10]

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Summary

Introduction

The concept of burnout was independently introduced by Herbert Freuden-berger [1] in 1974 and Christina Maslach [2] in 1976 and defined in a variable manner by different authors based on different models. The definition of burnout initially most accepted was proposed by Maslach and Jackson (1981), in which it Tehrani et al Systematic Reviews (2021) 10:283 was understood to be a syndrome characterized by emotional exhaustion, depersonalization, and low professional achievement, which frequently occurs among individuals who work in close contact with other people. Each domain of work in banking involves contact with the public in some manner and associated with financial responsibilities. These activities may directly or indirectly contribute to burnout syndrome among the bank employees. The objective of this review will be to assess worldwide pooled prevalence of burnout syndrome among bank employees

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