Abstract
The authors contend that teams perform better when team members learn how to coordinate within a firm and in general. Firms' development of coordination routines that can have a positive effect on employee performance is described. Team members are said to develop shared firm experience through familiarity with firm-specific coordination routines. Employees' learning of coordination is explored in the context of the electronic games industry, where the final product is developed by teams. Focus is placed on individuals in managerial roles for whom cross-task coordination is the relevant activity.
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