The use of RepGrids to gather interview data about information systems analysts

Abstract

In view of suggestions for the application of more qualitative and interpretive approaches to information systems research, this article describes the use of RepGrids to gather interview data about information systems analysts. In the light of the objectives of a specific research project, various techniques are considered. Analysis of the techniques in relation to specific research project objectives leads to the adoption of a form of Kelly's RepGrid technique for the specific project described here. A detailed description is included about how RepGrids were applied in this instance. It is shown that RepGrids are appropriate for gathering qualitative interview data. The technique provides structure to a ‘one‐to‐one’ interview. But, at the same time, RepGrids allow sufficient flexibility for the research participants to be able to express their own interpretation about a particular topic. Further, because the content of the data is determined by the research participant researcher bias is reduced. The article concludes by suggesting that the RepGrid technique supports the generation of rich in‐depth data and is a reliable research technique for gathering qualitative data about information systems analysts.