THE USE OF ARTIFICIAL INTELLIGENCE IN RECRUITMENT AND SELECTION PROCESSES. EVIDENCE FROM CORPORATE RECRUITERS

Abstract

Globalization and the evolution of technology have put a lot of pressure on organizations to transform and update themselves, and there is an upward trend in organizations adapting to technology, especially the use of Artificial Intelligence (AI) in business. Currently, the hiring process is largely handled by recruiters who review resumes, online profiles, and other sources to find suitable candidates for open positions. As employees have limited skills, keeping up with all the necessary tasks is not an easy task and usually time-consuming for each recruiter. In Romania, AI represents an opportunity that will certainly help the country's economic development. Although Romania does not have an official plan to use this technology, its implementation in the public sector has been put on the agenda of a newly established institution: the Authority for the Digitization of Romania. This paper presents the relationship between AI and recruitment and selection processes. It also presents the view of recruiters from a multinational company in Romania, describing their different perspectives on AI adoption, future and risks associated with AI in recruitment. This paper aims to investigate how AI is implemented in the traditional recruitment process and what would be the implications of having AI in the recruitment of many candidates.