Abstract
AbstractDeveloped in the early 1980s—well before Internet and web‐based technologies had arrived—Taylor's Value‐Added Model introduced what is now better known as the human‐actors' needs perspective on information systems/information technology (IS/IT) artifacts. Taylor distinguished six top‐level criteria that mattered most to human actors when using IS/IT artifacts. We develop this approach further and present the TEDS framework as an analytical instrument for actor‐ and utilization‐specific evaluation of IS/IT artifacts as well as a practical tool for moderating and formulating design specifications. We use the empirical case of a comprehensive comparative professional sports team web site evaluation project to illustrate the power and versatility of the extended analytical framework.
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