THE SPECIFIC AND GENERAL NATURE OF LOGISTICS TASKS

Abstract

There are many ways to define and to describe jobs and assigning to people. This is a key issue in both blue collar and in white collar jobs. This analysis focuses on the work content of jobs in logistics. However, the methodology allows the exploration of closely related issues to determine competence requirements as well. Jobs can be seen to have bearing on many areas including effectiveness, efficiency of individual and organizational level, social and political issues. The purpose of the research carried out by authors was to identify the necessary competencies in logistics jobs. It included the analysis of the tasks using company document (job description) analysis in order to identify the tasks and required competencies. Researchers extracted and then standardized the verb - noun pairs which described the tasks. The frequency of these pairs gave the weight of the task in a job. This method allowed the researchers to determine the overlapping rate of activities in different fields (trade, transport, comprehensive activities). It was found that the most different/independent field in the terms of similarities is warehousing. Results suggest the rethinking of the training content in order to find the right balance between the general and specific competencies. They also help organizations to optimize the composition of cross-functional staff. Key words: analysis of the tasks, supply chain, generalist logistics jobs, job descriptions, necessary competencies, cross-functional staff.