Abstract

This study aims at investigating the role of EHR (electronic health record) on improving the quality of health care in the health centers in Jordan. A questionnaire was used as a tool to collect the primary data of the study out from the study sample that is consisted of (200) workers in the health centers in Jordan who were chosen randomly form all the job ranks in the health sector in Jordan. The study tool composed of four parts that examined the level of using EHR in Jordan, the effect of using it, the main challenges facing its implementation and the readiness that those centers have to have such technology in terms of human and organizational skills. The results showed that there is a high level of implementing EHR system in the health centers in Jordan, where those centers are equipped with the needed human and organizations skills. Reducing the effort, time, cost and affording safe treatment are the effects of implementing the electronic health record in the Jordanian health centers. The results showed also that the time spent and complicated interface are the major challenges facing implementing the EHR system.

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