Abstract

This paper reports the results of an empirical investigation into the role of management accounting system (MAS) information in improving managers' performance, and their job satisfaction. Existing research on MAS information is extended by investigating the role of such information as a mediator in the relationships between managers' PEU (perceived environmental uncertainty) and their performance, and job satisfaction. Seventy department/section managers participated in the study. The results indicate that MAS information acts as a mediator in the relationship between managers' PEU and their performance. More specifically, as the managers' PEU increases, they use more MAS information which leads to an improvement in their performance. However, the results indicate that the relationship between managers' PEU and their job satisfaction is direct and inverse; MAS information does not act as a mediator in this relationship.

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