The role of knowledge management in enhancing e-learning systems in Jordanian Public Universities

The present study aimed at exploring the role of Jordanian public universities in promoting international educational principles from the perspective of their faculty members. In order to meet the study’s goals, a descriptive approach was adopted and a questionnaire was developed. The questionnaire consists from twenty five (25) items. The validity and reliability of the questionnaire were measured. The study’s sample consists from three hundred (300) faculty members. They were selected from three Jordanian public universities (i.e. the University of Jordan, Yarmouk University and Mu’tah University). The researchers concluded the following results:
 
 1)- The Jordanian public universities play a moderate role in promoting international educational principles from the perspective of the faculty members
 
 2)- There isn’t any statistically significant difference between the respondents’ attitudes towards the role of Jordanian public universities in promoting international educational principles which can be attributed to gender. However, there are statistically significant differences between the respondents’ attitudes in this regard which be attributed to their academic rank. The latter differences are for the favor of the associate professors. There are statistically significant differences between the respondents’ attitudes in this regard which be attributed to type of faculty. The latter differences are for the favor of the ones who work in scientific faculties.
 
 The researchers of the present study recommend exerting more efforts by the administrations of Jordanian public universities to promote international educational principles. They also recommend providing more attention for international education in Jordanian universities. That should be done through holding seminars in order for faculty member to attend and hold discussions about international educational principles and concepts. Such seminars shall enrich the knowledge that faculty members have in this regard. The researchers also recommend promoting awareness among faculty members about the significance of addressing international education-related issues in their lectures.

This study aimed to identify the degree of academic leaders’ practice of excellence management in public and private Jordanian universities (Yarmouk University, University of Science and Technology, Al Al-Bayt University, Irbid National University, Jadara University, and Jerash University) from the faculty members’ viewpoint. The descriptive survey method was adopted and to achieve the objectives of the study, a questionnaire was built to measure the degree of practicing excellence management consisting of (32) items distributed into (4) areas: leadership (10) items, policies, and strategies (5) items, human resources (5) items, and partnerships and resources (12) items. The study population consisted of all the (2077) faculty members in the Jordanian public and private universities in the first semester of the academic year 2020/2021. Where the study sample consisted of (405) academics who constitute (19%) of the study population. and were selected by a random stratified method. The results showed that the overall degree of academic leaders' practicing of excellence management in the public and private Jordanian universities was moderate, and the order of the areas on the scale was respectively as follows; Partnerships and Resources, leadership, Policies and strategies, and human resources, and that all of these areas came at a moderate degree. The results also showed that there were statistically significant differences at the level of statistical significance (α = 0.05) between the estimates of respondents in all areas (leadership, policies and strategies, human resources, partnerships, and resources) attributable to the difference in; the gender variable in favor of males, academic rank in favor of the professor, and the type of university in favor of public universities. Regarding these results, the researcher recommends giving more attention to the Department of Excellence, especially in the field of leadership, as well as the inclusion of Excellence Management as a basic criterion of performance quality standards in Jordanian public and private universities.

Objectives: The study aimed to explore the relationship between humble leadership and the level of self-management among department heads in Jordanian public universities from the perspective of faculty members. It focused on three dimensions: the domain of self-awareness, the domain of openness to learning, and the domain of appreciating the strengths of employees. Methodology: This study is classified as descriptive research, aiming to achieve accurate knowledge about events, phenomena, and observations by examining their variables, components, elements, and characteristics. Within the framework of descriptive studies, a quantitative survey-analytical approach was employed for its suitability to the study's nature, objectives, and research questions. The researcher designed a tool comprising 35 items distributed across three domains: the domain of self-awareness and its accurate perception, consisting of 12 items; the domain of openness to learning, consisting of 12 items; and the domain of appreciating employees' strengths, consisting of 11 items. The second part of the tool measured the level of self-management among department heads, comprising 14 items. A simple random sample of 412 faculty members from Jordanian universities was selected during the first semester of the academic year 2023/2024. Results: The findings revealed that the mean scores for humble leadership and the level of self-management among department heads in Jordanian universities were high. The domain of appreciating employees' strengths ranked first, while the domain of openness to learning ranked last, though still at a high level. The results also indicated a positive correlation between humble leadership and the level of self-management among department heads in Jordanian public universities, particularly in the domains of increased openness to learning and adaptability. The study recommended the need to enhance self-management practices by providing all methods, techniques, and tools that can improve the self-management level among department heads in Jordanian universities. Received: 1 October 2024 / Accepted: 19 December 2024 / Published: 05 January 2025

Research on information systems has identified a variety of factors across a range of adoption models that determine their acceptance. In this research, the unified theory of acceptance and use of technology (UTAUT), which integrates determinants across eight models, was utilised to analyse students’ intentions to use and their actual usage of Moodle, an e-learning system at Hashemite University, a public university in Jordan, one of developing countries. Four principal determinants of intention and usage were explored: performance expectancy, effort expectancy, social influence, and facilitating conditions. Data were collected from 370 undergraduate students and analysed using structural equation modelling techniques. The results indicated that performance expectancy and effort expectancy affected behavioural intentions to use Moodle whereas social influence did not. In addition, the results confirmed the direct impact of behavioural intentions and facilitating conditions on students’ use of Moodle. UTAUT thus provides a valuable tool that enables university decision makers, faculty members, and designers to understand the factors driving e-learning system acceptance and thus facilitate the adoption of the system by students. The study will help educational institutions prepare e-learning systems, which is especially important during a state of emergency such as that caused by COVID-19.

The present study aimed to explore the role of the faculties of Shariah in Jordanian public universities in promoting moderate ideologies among students. It aimed to explore this role in several areas: (teaching, scientific research, curricula, and training programs s the University of Jordan, Yarmouk University and Mu’tah University. The researchers developed a forty eight (48) item questionnaire that sheds a light on four (4) areas. It was found that the faculties of Shariah in Jordanian public universities play a moderate role in promoting moderate ideologies among students, because the total mean is 3.44. The curricula area is ranked first due to showing a mean of 3.73 which is high. The teaching -curricula is ranked second, due to showing a mean of 3.50 which is moderate. The scientific research area is ranked third due to showing a mean of 3.44 which is moderate. The (training programs &student activity) area is ranked fourth due to showing a mean of 2.87 which is moderate. In the light of the study’s results, several recommendations were suggested. For instance, the researchers recommend activating the role of the faculties of Shariah in Jordanian public universities in promoting moderate ideologies among students. Such activation must involve several areas: (teaching, scientific research, curricula, and training programs &student activity).The researchers recommend increasing the cooperation between the faculties of Shariah in Jordanian universities in order to suggest practical solutions for addressing the problems hindering those universities from promoting moderate ideologies among students. Keywords: moderate ideologies, Faculty of Shariah DOI : 10.7176/JEP/11-3-17 Publication date: January 31 st 2020

The study aimed at identifying the degree of practicing academic freedom by faculty members in Jordanian publicand private universities in the Northern Region from the point of view of the faculty members. The researcherapplied the analytical descriptive survey method. The study population was composed of faculty members ofJordanian public and private universities in the Northern Region for the year 2017/2018. Their number was 1210faculty members: 893 males and 308 females. The study sample was 445 males and 155 females, 50% of the studypopulation. To achieve the objectives of the study, a study tool was developed. It is a questionnaire consisting of 50items distributed on 5 domains. The findings of the study showed that the degree of practicing academic freedom byfaculty members in Jordanian public and private universities in the Northern Region from the point of view of thefaculty members on all domains of the tool was medium. Furthermore, there were no statistically significantdifferences at the level of significance (0.05 α ≤) in the degree of practicing academic freedom by faculty membersin Jordanian universities due to the variable of the type of university, and the existence of differences in the degree ofpracticing academic freedom by faculty members in Jordanian public and private universities in the Northern Regioncan be attributed to the academic rank between those whose rank is professor and associate professor on the one hand,and the rank of assistant professor on the other, for the benefit of the rank of professor and associate professor, ie, infavor of the upper rank. The researcher recommended the need to increase the practice of academic freedom by thefaculty members at the Jordanian public and private universities in the Northern Region.

This article reports on an investigation of the impact of shared leadership on organizational citizenship behaviour among faculty members in Jordanian public universities. A sample of 558 faculty members employed by three public universities in Jordan participated in the study. The results indicated that shared leadership is moderately practised in Jordanian public universities based on the perceptions of faculty members. Moreover, faculty members exhibited moderate organizational citizenship behaviour as represented by its overall mean score. Finally, results of the study indicated that shared leadership explained 36.4 per cent of the variance in organizational citizenship behaviour, meaning that the practice of shared leadership in the workplace has prediction power of 36.4 in organizational citizenship behaviour of faculty members. The study ended by offering a number of practical and theoretical implications for the field of study.

This study explores the mechanism through which system quality influences e-learning system acceptance. Precisely, this study aims to examine how perceived usefulness and intention to use serially mediate the impact of system quality on actual use. The data were collected from three public universities in Jordan. Structural equation modeling was employed to examine 336 questionnaires. The findings reveal that system quality significantly affects perceived usefulness and intention to use, perceived usefulness significantly affects intention to use and actual use, where the intention to use significantly affects actual use of the e-learning system as well. Furthermore, the study also confirms that system quality does not affect the e-learning system actual use directly but indirectly and serially through the two acceptance variables, perceived usefulness and intention to use. Thus, this study improves the understanding of student’s acceptance and behavior towards the e-learning system in Jordan public universities and the effect of system quality attributes on this relationship. Also, this study set certain directions for the decision-makers and university management in designing their strategies.

This research paper lists and discusses major challenges and barriers that may face faculty members at the public universities in Jordan in employing e-Learning systems authoring tools in their instructions. It also proposes several suggestions for the administrators in public universities in Jordan for what they could do to improve the utilization of e-Learning authoring tools at their campuses. E-Learning systems authoring tools allow instructors to easily create and deliver their e-contents and e-lectures. Furthermore, online course materials which uploaded by using such authoring tools could be viewed by any popular web browser system.

This study aimed to identify the evaluation of the experience of using e-learning management systems in Jordanian universities during the Corona pandemic. The descriptive survey methodo was used, the study tool consisted of a questionnaire of teaching staff at the Jordanian universities. It included three domains, its validity and reliability were confirmed. The study sample consisted of (434) faculty members, and the result concluded that the degree of estimation of faculty members in Jordanian universities for the effectiveness of using e-learning management systems during the Corona pandemic was medium, and the results of the study showed that the degree of estimation of faculty members in Jordanian universities for difficulties and obstacles that they encountered using e-learning management systems during the Corona pandemic was high,The results of the study also showed that the proposals of faculty members in Jordanian universities to improve the use of e-learning management systems from their point of view were high.

The present study aimed to explore the challenges hindering the promotion of a culture of integrity at Jordanian universities from the perspective of faculty members. The sample consists from faculty members because faculty members play a significant role in promoting values among students and developing society. The sample consists from 30 faculty members who work in Jordanian universities. It was found that there are several challenges hindering the promotion of a culture of integrity at Jordanian universities. Such challenging include: nepotism. It was found that there are social challenges hindering such promotion. The severity of the latter challenges at Jordanian universities in remote areas is greater than the counterpart severity at Jordanian universities in other areas. The challenges hindering such promotion include: having materialistic employees and the lack of resources at Jordanian universities. They include: failure to recruit highly qualified employees who are capable of promoting integrity in various areas. Faculty members at Jordanian universities play the most significant role in addressing these challenges. They play the most significant role in reducing the severity of the impacts of those challenges. They play the most significant role in improving the educational process. Jordanian universities have wise leaders who run universities in accordance with integrity standards. They meet various educational standards that are related to transparency, justice, accountability and equality in terms of opportunities. The researchers recommend meeting educational standards to promote a culture of integrity in public Jordanian universities. They recommend providing more courses that promote integrity among people in society. These courses should be provided at the centers that aim at establishing family-community partnerships. The researchers recommend conducting more studies that aim at promoting integrity. Conducting such studies shall contribute to meeting the vision of the Integrity and Anti-Corruption Commission. It shall contribute to meeting the vision of the initiatives launched by the latter commission in 2019 in Jordanian universities. Keywords : Jordanian universities, Culture of Integrity DOI : 10.7176/JEP/11-16-17 Publication date : June 30th 2020

Introduction. The impact of the Corona pandemic in various countries of the world is still present on most aspects of life, albeit to varying degrees. The higher education sector, including universities and higher education institutions, was not immune from this, there are universities that have faced the challenge of the pandemic by developing innovative ways and solutions to continue academic and research activity in them; such as e-learning, virtual scientific conferences, and working in remote research groups. This study aimed to reveal the e-learning challenges facing faculty members in Jordanian Public Universities during Coronavirus Pandemic from their perspectives. Methods. The study involved 226 faculty members chosen randomly from four Jordanian public universities for the second semester of the academic year 2019/2020. To study the e-learning challenges facing faculty members in universities, a questionnaire was developed and it included sixty-four items divided into seven domains as follows: (the challenges of planning and designing for e-learning), (technical challenges to the use of e-learning techniques), (challenges of e-learning management), (the challenges of scientific research via the Internet), (financial and administrative challenges for e-learning university), (general professional challenges for a faculty member in the domain of e-learning), and (the challenges of evaluating e-learning). Research results. It was revealed that the descending order of challenges as follows: scientific research (mean (M) = 2.78; standard deviation (s) =1.198), challenges of e-learning techniques (M = 2.72; s = 1.120), financial and administrative challenges (M = 2.38; s = 0.841), professional challenges (M = 2.37; s = 0.717, evaluation (M = 2.27; s = 0.082), management (M = 2.27; s = 0.882), planning and design of e-learning (M = 2,26; s = 0.788. The results showed a high percentage of the faculty members attended training to deal with technology. No statistically significant differences were found in challenges due to gender (M = 2.33, s = 0.684), academic rank, and experience (M = 2.47, s = 0.693). The results showed that there were differences attributed to the type of college and in favor of the humanities colleges, and differences attributed to the university, and in favor of Tafila Technical University. Conclusion. The coronavirus crisis has cast a shadow over the education sector. As it prompted universities and educational institutions to close their doors to reduce the chances of its spread. This aroused great concern among those involved in this sector. All this prompted educational institutions to switch to e-learning, as an alternative that has long been talked about and controversy over the necessity of integrating it into the educational process. However, faculty members in universities faced several challenges in the use of e-learning, and the researchers studied these challenges facing them from their point of view and made some recommendations.

Business intelligence (BI) is quickly changing the way human resource management is carried out in public universities in Jordan. This study aimed to look into how BI affects HRM activities in these institutions, focusing on aspects like knowledge management, digital marketing, and employee-driven innovation. It also explored how people’s views on risk influence the link between knowledge management and HRM practices. For data collection, an online survey was used, targeting professionals working in HRM within the public university sector in Jordan. A total of 365 individuals responded to the survey. The researchers used a statistical method called partial least squares structural equation modeling (PLS-SEM) to test their ideas about BI and its effects in Jordan. The results showed that BI has a positive effect on HRM activities in public universities, especially in relation to knowledge management, digital marketing, employee innovation, and risk perception. The study also found that how people perceive risk plays a positive role in connecting knowledge management with HRM processes. These results are important for professionals in the public university sector in Jordan, as BI tools can help improve how organizations perform. However, it’s important to plan carefully when introducing BI tools into an organization to fully benefit from their potential.

Experts believe that retaining staff is the main objective of any organisation and it is considered the most important factor in the success of any organisation. As a result of the increase in faculty members' turnover at public universities, this study aimed to investigate the factors that effecting on the stay of faculty members at Jordanian public universities. The data was collected through a questionnaire. The questionnaire was distributed among faculty members at three public universities in Jordan. These universities were selected randomly. A descriptive analysis was used to analyse the study data. The study examined the effecting job embeddedness, job satisfaction, job commitment, and administrative support on maintaining stability among faculty members at their universities. These factors were chosen from the literature review. The study found that all these factors exert an effect on the intent of faculty members to stay at Jordanian public universities.

Experts believe that retaining staff is the main objective of any organisation and it is considered the most important factor in the success of any organisation. As a result of the increase in faculty members' turnover at public universities, this study aimed to investigate the factors that effecting on the stay of faculty members at Jordanian public universities. The data was collected through a questionnaire. The questionnaire was distributed among faculty members at three public universities in Jordan. These universities were selected randomly. A descriptive analysis was used to analyse the study data. The study examined the effecting job embeddedness, job satisfaction, job commitment, and administrative support on maintaining stability among faculty members at their universities. These factors were chosen from the literature review. The study found that all these factors exert an effect on the intent of faculty members to stay at Jordanian public universities.