The role of government social media in enhancing environmental governance

Abstract

ABSTRACT In light of the advancements in information and communication technologies and growing concerns over environmental issues, environmental protection agencies are increasingly turning to official social media platforms to promote environmental governance, especially in rapidly developing nations. The adoption of government social media has improved the effectiveness of environmental governance in various aspects, while also presenting some challenges. This paper summarizes findings from recent literature on the role of government social media in enhancing environmental governance. It also highlights prospective research topics on the use of social media in e-government within environmental protection departments, including investigating efficient government-citizen communication strategies using social media tools, comprehensively addressing aspects of e-government from both supply and demand perspectives, and understanding the underlying factors that contribute to the varying operating patterns of different government social media.