The Relationship Between the Level of Knowledge of Paramedics About Patient Safety and Situation Awareness of Unexpected Events at Nala Husada Dental Hospital

Abstract

Purpose of the research: Patient safety is a very needed system, considering that currently, many patients are very concerned about their management. With this system, it is hoped to minimize errors in patient handling. Almost every medical action has potential risks. A large number of drugs, examinations, and procedures, as well as many patients and hospital staff, is a potential for medical error to occur. Errors that occur in the medical care process will result in or potentially result in injury to the patient. Situation awareness (SA) is often essential for making good decisions, especially in complex and dynamic situations. SA is more than just being aware of an event's current state but also placing the event in the expected context. SA is categorized as a non-technical skill whose unit of analysis is not only health service providers but also interactions between various health service providers in a service unit. Method: observational analytic research with a cross-sectional approach. The research population was all paramedics at Nala Husada Dental Hospital, with a sample of 17 people. Result: Paramedics at Nala Husada Dental Hospital have a high level of knowledge but still feel insecure and need to feel better about doing it. A high level of expertise does not guarantee that a person has strong self-confidence or belief in acting. Conclusion: All respondents have a high level of knowledge regarding patient safety and have under-confident characteristics in implementing patient safety. There is no relationship between knowledge level and actual accuracy and between knowledge level and perceived accuracy.