The readiness of universities in managing electronic records

Abstract

Purpose – The purpose of this study was to survey the level of readiness of three universities in Nigeria towards managing their digital records by assessing the e-records frameworks, infrastructures, and structural facilities that are available. Design/methodology/approach – The population of the study was 30 staff of the Registry Department in three Nigerian universities. Questionnaires, oral interviews, and check list were used during data collection. Data were analyzed using frequency tables, simple percentages, and bar charts. Findings – The paper found that universities in Nigeria are not ready to manage electronic records due to weak legislative and organizational frameworks. The paper recommends creation of awareness about e-records management, training of records personnel, adoption of hybrid records management and periodic auditing, provision of sustainable framework and infrastructure, among other things in Nigerian universities. Research limitations/implications – This study was carried out on only three out of more than 20 federal universities in Nigeria. Therefore, the sample size and geographical spread was inadequate for generalization of the findings. Practical implications – The paper demonstrates that, without proper planning and adoption of various international standards for records management, e-records created using modern technologies are likely to be inaccessible in Nigerian universities in future and consequently, the ability to remain accountable to the citizens will be compromised. Originality/value – The study exposed the simple tools and strategies for assessing a university's readiness before embarking on electronic records management in a digital age. The paper will serve as a catalyst to further discussion and research into e-records and archives management in Nigeria. It will lead to other records management initiatives in the library, archives and information management.