The proposed ICCP certification in systems analysis (CSA)

Abstract

Systems analysts occupy a unique position within the structure of information processing: They deal not only with the technology and with the creative dimensions of systems development, but also with the resolution of conflict between the objectives of product-oriented users and process-oriented programmers. While this conflict is frequently not open, a form of adversary relationship typically develops between users and software specialists, and the systems analyst becomes the focal point in reducing this alienation. Contemporary methodologies which aid in the systems development process have helped to reduce the friction, but the systems analyst still must frequently assume the role of arbitrator and diplomat.Coupled with the above role is the emerging position of the systems analyst as a quality assurance specialist. As organizations become increasingly dependent upon computer-based information systems, some of which are life-critical, systems analysts must assume greater responsibility for the results — good or bad — of the applications they develop and install. Accountability of this type has always been one distinguishing characteristic of the true professional.Although information processing is itself an evolving discipline, some computing professionals have responsibilities and requisite knowledge more clearly defined than those of the systems analyst. The bodies of knowledge relevant to the information systems manager and the senior programmer are well represented in the content of the two examinations currently offered by the Institute for Certification of Computer Professionals (ICCP): the Certificate in Data Processing (CDP) and the Certificate in Computer Programming (CCP), respectively. The systems analyst remains the primary computer professional not covered by a certification program.