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The problem of operating-room scheduling: exploring the gap between theory and practice

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TL;DR

This study examines the gap between theoretical OR scheduling models and healthcare practice through case studies in nine hospitals, revealing that complex goals, dynamic conditions, and underdefined constraints hinder optimization approaches; it proposes OM-based principles to improve alignment and practical deployment of scheduling algorithms.

Abstract
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Purpose Analytical decision-support methods hold significant promise for enhancing planning and control in complex service organizations. Yet, many of these technically sophisticated solutions struggle to gain traction in practice. We study the planning and scheduling of operating rooms (ORs), central to the management of operations in hospitals. Using research methodology and theoretical lenses in operations management (OM), we study the gap between technical theory on OR scheduling and the complex realities of healthcare practice. Design/methodology/approach We construct the theoretical perspective from a synthesis of the scheduling literature in Management Science and Operations Research (MS/OR), identifying its core premises. The practical perspective is obtained from an elaborate case study in nine hospitals. We find six key discrepancies between scheduling theory and healthcare practice, which we subsequently interpret through the lenses of the Theory of Swift and Even Flow and related OM theory. Findings The basic problem structure assumed in the scheduling literature was validated in practice. However, the complex and ambiguous goal structure, dynamic operating conditions and underdefined constraints complicate the optimization logic and ex ante planning approaches predominant in the scheduling literature. We develop propositions to strengthen alignment between scheduling theory and practice, grounded in OM perspectives on coordination and flow, continuous improvement, satisficing and flexibility in complex service systems. Originality/value Our study offers an empirically grounded, OM-centered analysis of the conditions and design principles under which algorithmic scheduling approaches may be effectively deployed. In doing so, we connect OM and MS/OR, two related fields studying healthcare operations from distinct angles.

Similar Papers
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  • Research Article
  • Cite Count Icon 17
  • 10.1007/s10916-016-0631-1
‘It is Time to Prepare the Next patient’ Real-Time Prediction of Procedure Duration in Laparoscopic Cholecystectomies
  • Oct 14, 2016
  • Journal of Medical Systems
  • Annetje C P Guédon + 8 more

Operating Room (OR) scheduling is crucial to allow efficient use of ORs. Currently, the predicted durations of surgical procedures are unreliable and the OR schedulers have to follow the progress of the procedures in order to update the daily planning accordingly. The OR schedulers often acquire the needed information through verbal communication with the OR staff, which causes undesired interruptions of the surgical process. The aim of this study was to develop a system that predicts in real-time the remaining procedure duration and to test this prediction system for reliability and usability in an OR. The prediction system was based on the activation pattern of one single piece of equipment, the electrosurgical device. The prediction system was tested during 21 laparoscopic cholecystectomies, in which the activation of the electrosurgical device was recorded and processed in real-time using pattern recognition methods. The remaining surgical procedure duration was estimated and the optimal timing to prepare the next patient for surgery was communicated to the OR staff. The mean absolute error was smaller for the prediction system (14 min) than for the OR staff (19 min). The OR staff doubted whether the prediction system could take all relevant factors into account but were positive about its potential to shorten waiting times for patients. The prediction system is a promising tool to automatically and objectively predict the remaining procedure duration, and thereby achieve optimal OR scheduling and streamline the patient flow from the nursing department to the OR.

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  • Research Article
  • Cite Count Icon 58
  • 10.1007/s10729-012-9202-2
Decision support system for the operating room rescheduling problem
  • Jan 1, 2012
  • Health Care Management Science
  • J Theresia Van Essen + 3 more

Due to surgery duration variability and arrivals of emergency surgeries, the planned Operating Room (OR) schedule is disrupted throughout the day which may lead to a change in the start time of the elective surgeries. These changes may result in undesirable situations for patients, wards or other involved departments, and therefore, the OR schedule has to be adjusted. In this paper, we develop a decision support system (DSS) which assists the OR manager in this decision by providing the three best adjusted OR schedules. The system considers the preferences of all involved stakeholders and only evaluates the OR schedules that satisfy the imposed resource constraints. The decision rules used for this system are based on a thorough analysis of the OR rescheduling problem. We model this problem as an Integer Linear Program (ILP) which objective is to minimize the deviation from the preferences of the considered stakeholders. By applying this ILP to instances from practice, we determined that the given preferences mainly lead to (i) shifting a surgery and (ii) scheduling a break between two surgeries. By using these changes in the DSS, the performed simulation study shows that less surgeries are canceled and patients and wards are more satisfied, but also that the perceived workload of several departments increases to compensate this. The system can also be used to judge the acceptability of a proposed initial OR schedule.

  • Research Article
  • Cite Count Icon 2
  • 10.5539/emr.v4n2p46
Operating Room Scheduling and Adaptive Control Using a Priority First Fit Decreasing Heuristic
  • Oct 15, 2015
  • Engineering Management Research
  • Wie (Mike) Li + 3 more

Operating Room (OR) scheduling is a critical factor affecting overall hospital performance. We examine OR scheduling from two perspectives. In the first perspective we propose a scheme for OR block scheduling that uses a heuristic developed for a three-machine flow shop where the three phases of the peri-operative process (pre-op, OR, and post-op) correspond to the three-machine flow shop. This approach facilitates a hospital-as-a-system perspective. The second perspective used to examine OR scheduling is adaptive control of the OR slate. Recognizing that there are many factors affecting OR throughput performance, especially preemptions from emergent and urgent cases, adaptive control of the OR slate is necessary. To realistically improve performance, adaptive control of the OR slate should incorporate constraints on how surgeries can be rescheduled. We examine the benefits from adaptive control of the OR slate that uses a Priority First Fit Decreasing (PFFD) heuristic while incorporating constraints on OR slate rescheduling. The PFFD heuristic is a priority-driven variation of the classic FFD heuristic used in bin packing problems. We develop a scheme for OR block scheduling and our PFFD heuristic. We then demonstrate our PFFD heuristic in a simulation-based case study, and subsequently run a simulation using 1000 instances to test the performance of our PFFD heuristic in OR slate scheduling and OR slate adaptive control showing improvements in performance relative to the frequently used first-come-first-served rule.

  • Research Article
  • Cite Count Icon 2
  • 10.1007/s10729-025-09723-9
Optimizing operating room scheduling through multi-level learning and column generation: a novel hybrid approach.
  • Sep 27, 2025
  • Health care management science
  • Rong Zhao + 2 more

Operating room (OR) scheduling is a critical challenge in healthcare, directly impacting patient outcomes and hospital efficiency. Traditional methods often struggle with the complex, multi-level constraints and uncertainties inherent in OR scheduling, such as resource limitations, variable surgery durations, and emergency cases. This study aims to develop a novel hybrid framework that optimizes OR scheduling by integrating multi-level optimization with reinforcement learning and column generation techniques. The proposed framework decomposes the OR scheduling problem into strategic, tactical, and operational levels, enabling focused optimization at each layer while ensuring cohesive decision-making across the hierarchy. Reinforcement learning guides the column generation process, learning policies that identify promising scheduling options to enhance solution quality and computational efficiency. Robust uncertainty handling mechanisms are incorporated to manage variability in surgery durations and resource availability without compromising tractability. Experiments were conducted using three years of real-world data from Shanxi Provincial People's Hospital, complemented by large-scale synthetic datasets to evaluate scalability and robustness of the framework. The framework demonstrates meaningful improvements in key operational metrics compared to traditional approaches. Analysis of three years of implementation shows consistent enhancements in operational efficiency, including a reduction in average patient waiting time by 15.8% (from 10.1 to 8.5 days), an increase in OR utilization by 5.4 percentage points (from 73.8% to 79.2%), and improved workload balance among surgeons. The framework maintains robust performance under uncertainty, achieving a 92.5% feasibility rate and reducing schedule disruptions by 26.2%. The proposed hybrid framework offers a practical and scalable solution for optimizing OR scheduling, demonstrating improvements in healthcare delivery and operational performance in real hospital environments. By effectively balancing multiple operational objectives while handling practical constraints and uncertainties, the framework provides a viable approach for healthcare systems seeking incremental yet sustainable improvements in efficiency and patient care.

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  • Research Article
  • Cite Count Icon 3
  • 10.1007/s12063-022-00313-4
Innovative operating room scheduling metric for creating surgical lists with desirable room utilisation rates
  • Sep 29, 2022
  • Operations Management Research
  • K W Soh + 3 more

One of the critical issues in healthcare management is the operating room (OR) scheduling problem. Solutions to this problem consider surgery durations and allocate elective surgeries to OR sessions in order to create surgical lists of high quality. Determining the quality of a surgical list is a key undertaking within OR scheduling and is the focus of this research. Currently, probability- and/or expectation-based measures of surgical lists are used instead of statistical distributions of surgery lists to measure quality. The use of multiple measures, e.g., a combination of expectation and probability to assess a surgical list, complicates OR scheduling, so we introduce a new single measure – the OR scheduling metric – for evaluating surgical lists before their realisations, i.e., for use within OR scheduling. We apply the OR scheduling metric to an actual elective dataset and use simulation to demonstrate its use, including customised scheduling rules. We recommend the adoption of a benchmarked OR scheduling metric by the elective surgical services in hospitals with expected practical benefits in the long run, i.e., simpler OR scheduling and more desirable room utilisation, to be similar to that observed in our simulations.

  • Research Article
  • 10.1109/access.2025.3636951
Addressing Operating Room Planning and Scheduling Problem by Genetic Engineering Algorithm
  • Jan 1, 2025
  • IEEE Access
  • Majid Sohrabi + 3 more

Operating room (OR) planning and scheduling is a highly complex combinatorial optimization problem that involves patient assignment, OR allocation, and surgical sequencing within a constrained planning horizon. This study addresses the OR scheduling problem by incorporating downstream bed availability in both hospital wards and intensive care units (ICUs), aiming to improve operational efficiency and patient outcomes. A mixed-integer programming (MIP) model is developed to minimize the total completion time across all operating rooms during the planning period. Given the NP-hard nature of the problem, a novel Genetic Engineering Algorithm (GEA) is proposed as an advanced extension of the traditional Genetic Algorithm (GA). The GEA incorporates three innovative search strategies inspired by genetic engineering principles, refining the crossover and mutation operators to improve solution quality and convergence speed. To evaluate the effectiveness of the proposed algorithm, GEA and its variants are tested on 18 benchmark instances of varying problem sizes for the proposed OR planning and scheduling problem. A real-world case study from a hospital in Pakistan illustrates the practical applicability of the proposed approach using different real-world criteria. The results demonstrate that GEA consistently outperforms state-of-the-art metaheuristic algorithms. Its robustness and accuracy are further validated using 10 standard mathematical benchmark functions. The results confirm the GEA’s effectiveness and efficiency in addressing complex OR planning and scheduling problems and underscore its potential for advancing metaheuristic algorithm design in combinatorial optimization.

  • Book Chapter
  • Cite Count Icon 59
  • 10.1007/978-1-4614-5885-2_5
Operating Room Planning and Scheduling
  • Jan 1, 2013
  • Erik Demeulemeester + 3 more

Operating room (OR) planning and scheduling decisions involve the coordination of patients, medical staff, and hospital facilities. The patients arriving to the hospital are assigned to a surgery date and a surgery time slot. At the time of surgery, a suitable OR, the attending surgeon, supporting anesthesiologists, nurses, and, after the surgery, rooms in secondary facilities such as post-anesthesia care unit (PACU), intensive care unit (ICU), and ward need to be available. In order to deal with the complexity and the variety of problems faced in OR scheduling, it is useful to involve methods from operations research. In this chapter, we review the recent literature on the application of operations research to OR planning and scheduling. We start by discussing the impact of planning and scheduling of the ORs on the overall performance of a hospital. Next, we discuss the criteria for included publications and summarize the structure of Cardoen et al. (Eur J Oper Res 201:921–932, 2010) that served as the guideline for organization of this chapter. In the remainder of the chapter, we describe the evolution of the literature over the last 10 years with regard to the patient type, the different performance measures, the decision that has to be made, the incorporation of uncertainty, the operations research methodology, and the applicability of the research. Moreover, each of these evolutions will be demonstrated with a short review of some relevant papers. This chapter ends with conclusions and a discussion of interesting topics for further research.

  • Research Article
  • 10.3389/frhs.2026.1767083
Navigating paradox in child welfare: implications for improvement science in complex human service systems.
  • Jan 1, 2026
  • Frontiers in health services
  • Christina Evaldsson + 1 more

Improvement science emphasizes the need to understand and enhance quality in complex service systems. While the field primarily has developed within healthcare, its expansion into social care requires deeper engagement with how quality is understood and enacted in practice. This study addresses this need by exploring how child welfare professionals in Sweden understand and enact "quality" in their everyday work with implications for improvement science in complex human service systems. The study employed a qualitative, practice-oriented, and interactive research design. The data consisted of 28 semi-structured interviews with professionals in child welfare, an analysis seminar, and documents (such as a quality management system and quality reports). An inductive content analysis was conducted, constructing themes through systematic interpretation rather than predefined frameworks. The analysis identified two coexisting logics of quality: one emphasizing uniformity, the other emphasizing responsiveness to uniqueness. The findings show how professionals move between these logics as tensions become salient in daily practice. By conceptualizing quality as a paradoxical construct, the study highlights how quality in child welfare is enacted through the ongoing negotiation of multiple logics, with implication for improvement science. The findings align with previous research suggesting that sustainable improvement involves the interplay of generalizable and contextual knowledge, and that paradoxes in organizational life shape conditions for learning and improvement. Quality in child welfare is not a fixed attribute but a negotiated phenomenon, shaped by persistent tensions between uniformity and responsiveness. Recognizing these paradoxes invites reflection on how improvement science engages with quality in complex human service systems, particularly in relation to the interplay between codified standards and professional judgment.

  • Research Article
  • Cite Count Icon 19
  • 10.1007/s10916-020-01644-0
Optimization of the Operating Room Scheduling Process for Improving Efficiency in a Tertiary Hospital
  • Aug 15, 2020
  • Journal of Medical Systems
  • Hee-Sun Park + 7 more

Efficient operating room (OR) scheduling can improve OR utilization and reduce costs. We hypothesize that the scheduling office (ORSO) leading the modification scheduling process could increase OR utilization rate. Using retrospective data from a single tertiary hospital in two consecutive calendar years, we compared OR utilization rate, the number of daily cases and cumulative operative time in the pre- and post-implementation of scheduling process alteration. We operated about 100,609 cases in the OR during the study period. Daytime utilization rate increased from 85.6% to 89.4% (P < 0.001); overall OR utilization rate from 115.1% to 117.6% (P = 0.019); daily case numbers from 229.9 ± 7.3 to 239.6 ± 7.6 (P = 0.0.14); and cumulative operation time of total and daytime cases from 611.7 case-hour/day to 624.5 case-hour/day (P = 0.013) and from 510.8 case-hour/day to 533.8 case-hour/day (P < 0.001), respectively. Evening/night time case-hour significantly decreased from 100.9 case-hour/day to 90.7 case-hour/day (P < 0.001). The optimization of the scheduling process and coordination by the office during regular workhours resulted in enhanced OR efficiency. The OR scheduling office can act as a control tower to make OR management more flexible, which can improve efficiency and carry financial benefits in tertiary hospitals.

  • Research Article
  • Cite Count Icon 10
  • 10.1097/jnr.0b013e3181d0365f
A Study of Operating Room Scheduling That Integrates Multiple Quantitative and Qualitative Objectives
  • Mar 1, 2010
  • Journal of Nursing Research
  • Chung-Kuang Chen + 4 more

Most operating room (OR) scheduling is done by scheduling personnel based on experience or heuristics. Such often results in excessive overtime for medical personnel and poor resource-use efficiencies. This study was designed to employ an integrated OR scheduling performance evaluation model (IOSPEM), which integrates quantitative and qualitative multiple objectives, to the improvement of OR scheduling quality. The fuzzy Delphi method was used to obtain the weight values of time factor, cost factor, and risk factor. The fuzzy set theory was applied to transform qualitative risk measures into quantitative values. The desirability function was utilized to integrate time, cost, and risk factors to develop the IOSPEM. The simulated annealing algorithm was used to develop the scheduling system and test proposed model performance. The proposed IOSPEM successfully integrated the quantitative and qualitative indices into a sole quantitative index. Experiment results show that the IOSPEM incorporating the simulated annealing algorithm is able to obtain the most efficient OR schedule and is helpful in reducing costs and fatigue risks. Operating room scheduling will be made more objective and efficient if OR scheduling personnel can simultaneously consider the cost, fatigue risk, and other factors in scheduling. Cost of each OR room should be considered to set appropriate cost coefficients in practical application of the IOSPEM. It is also suggested that other indices (e.g., OR overtime costs and OR nurse fatigue risks) also be considered in the proposed model so as to better reflect the actual scheduling environment. The procedure and methods implemented in this study may be used as the basis for further developing more effective and efficient OR scheduling systems.

  • Research Article
  • Cite Count Icon 9
  • 10.1017/s1471068421000090
Operating Room (Re)Scheduling with Bed Management via ASP
  • Jul 14, 2021
  • Theory and Practice of Logic Programming
  • Carmine Dodaro + 4 more

The Operating Room Scheduling (ORS) problem is the task of assigning patients to operating rooms (ORs), taking into account different specialties, lengths, and priority scores of each planned surgery, OR session durations, and the availability of beds for the entire length of stay (LOS) both in the Intensive Care Unit (ICU) and in the wards. A proper solution to the ORS problem is of primary importance for the healthcare service quality and the satisfaction of patients in hospital environments. In this paper we first present a solution to the problem based on Answer Set Programming (ASP). The solution is tested on benchmarks with realistic sizes and parameters, on three scenarios for the target length on 5-day scheduling, common in small–medium-sized hospitals, and results show that ASP is a suitable solving methodology for the ORS problem in such setting. Then, we also performed a scalability analysis on the schedule length up to 15 days, which still shows the suitability of our solution also on longer plan horizons. Moreover, we also present an ASP solution for the rescheduling problem, that is, when the offline schedule cannot be completed for some reason. Finally, we introduce a web framework for managing ORS problems via ASP that allows a user to insert the main parameters of the problem, solve a specific instance, and show results graphically in real time.

  • Research Article
  • Cite Count Icon 87
  • 10.1213/01.ane.0000100739.03919.26
When to release allocated operating room time to increase operating room efficiency.
  • Mar 1, 2004
  • Anesthesia &amp; Analgesia
  • Franklin Dexter + 1 more

We studied when allocated, but unfilled, operating room (OR) time of surgical services should be released to maximize OR efficiency. OR time was allocated for two surgical suites based on OR efficiency. Then, we analyzed real OR schedules. We added new hypothetical cases lasting 1, 2, or 3 h into OR time of the service that had the largest difference between allocated and scheduled cases (i.e., the most unfilled OR time) 5 days before the day of surgery. The process was repeated using the updated OR schedule available the day before surgery. The pair-wise difference in resulting overutilized OR time was calculated for n = 754 days of data from each of the two surgical suites. We found that postponing the decision of which service gets the new case until early the day before surgery reduces overutilized OR time by <15 min per OR per day as compared to releasing the allocated OR time 5 days before surgery. These results show that when OR time is released has a negligible effect on OR efficiency. This is especially true for ambulatory surgery centers with brief cases or large surgical suites with specialty-specific OR teams. What matters much more is having the correct OR allocations and, if OR time needs to be released, making that decision based on the scheduled workload. Provided operating room (OR) time is allocated and cases are scheduled based on maximizing OR efficiency, then whether OR time is released five days or one day before the day of surgery has a negligible effect on OR efficiency.

  • Research Article
  • 10.31590/ejosat.821953
Bir İhtisas Hastanesinde Ameliyathane Programının Optimizasyonu: Bir Vaka Uygulaması
  • Nov 7, 2020
  • European Journal of Science and Technology
  • Mehmet Savsar + 2 more

The operations management in health services has recently become extremely important since hospitals’ main objective is to provide high-quality health services to patients while reducing their costs and improving their financial assets for their survival and growth. In this respect, operating rooms are of great interest to the hospitals since they are the hospital’s largest cost and revenue center. However, despite their criticality in health services, they are generally bottleneck resources in hospitals. Therefore, increasing the efficiency of operating rooms results in improved patient satisfaction and reduction in the cost of surgical operations. At this stage, operating room scheduling is the key to accomplish these two conflicting goals at a reasonable level simultaneously. It includes the timing of each operation as well as the assignment of surgical resources to each operation such as operating room and surgical teams over a few days or a week. Operating room surgical schedules often present logistical difficulties in terms of assigning doctors to specific operating rooms. Due to a wide variety of factors such as room availability, working hours in a week, doctor preferences, and operating room capabilities, surgical scheduling can prove to be challenging. In many hospital administrators manually modify the assignments on a case-by-case basis, which makes it difficult and time-consuming when dealing with surgical schedules. In this paper, we try to implement a linear programming procedure, which transforms the operating room schedule into a working schedule that dynamically changes weekly; and can be programmed to incorporate different scenarios within the hospital-based on specific hospital parameters. With the application of a binary linear programming model on illustrative problems by using Excel Solver Add-in, we demonstrate the advantages of using such an approach in optimizing static and dynamic surgical assignments weekly in order to meet a specific goal.

  • Research Article
  • Cite Count Icon 6
  • 10.1007/s12630-020-01604-9
Slated versus actual operating room entry time in a British Columbia health authority.
  • Feb 25, 2020
  • Canadian Journal of Anesthesia/Journal canadien d'anesthésie
  • Richard N Merchant

To determine how frequently the published operating room (OR) schedule of case start times correlated with the actual OR entry time for elective cases in the Fraser Health Authority (FHA) in British Columbia, Canada. Society guidelines recommend periods of fasting of two hours prior to the induction of general anesthesia, but patients frequently end up fasting much longer. This review aimed to determine when patients arrive in the OR-either earlier than their scheduled time or later. The premise of some is that patients often arrive earlier, and advising short fasting times on the basis of the OR slate time is unreliable. I wished to determine whether this fear is justified. The computerized OR management database was queried for slated time of entry and actual time of entry for elective surgical cases in 11 hospitals in the FHA. The difference in slated vs actual entry time of patients (in 30 min blocks) was reviewed to examine the proportion of patients entering the OR earlier than 90 min from their slated time. Additionally, anesthesiologists from the Royal Columbian/Eagle Ridge Hospitals were surveyed for their recall of case delays that were related to inappropriate consumption of fluids. One hundred and twenty-three thousand eight hundred and sixty-five cases from 11 hospitals over a 32-month period were analyzed. A very small proportion of cases (753 of 123,865 cases, 0.6%) entered the OR earlier than 90 min from their slated time. Relatively few cases were actually cancelled because of inappropriate fluid consumption in the recall of anesthesiologists in two institutions. In the FHA, the OR schedule is a reliable guide to providing instructions on timing of preoperative fluid consumption in appropriately selected elective surgical patients. Quality of care and patient satisfaction will safely be enhanced by limiting the period of fasting for elective surgical patients.

  • Research Article
  • 10.1097/jhm-d-23-00073
Operative Time Accuracy in the Era of Electronic Health Records: Addressing the Elephant in the Room.
  • Mar 1, 2024
  • Journal of healthcare management / American College of Healthcare Executives
  • Mohamed Elsaqa + 3 more

Accurate prediction of operating room (OR) time is critical for effective utilization of resources, optimal staffing, and reduced costs. Currently, electronic health record (EHR) systems aid OR scheduling by predicting OR time for a specific surgeon and operation. On many occasions, the predicted OR time is subject to manipulation by surgeons during scheduling. We aimed to address the use of the EHR for OR scheduling and the impact of manipulations on OR time accuracy. Between April and August 2022, a pilot study was performed in our tertiary center where surgeons in multiple surgical specialties were encouraged toward nonmanipulation for predicted OR time during scheduling. The OR time accuracy within 5months before trial (Group 1) and within the trial period (Group 2) were compared. Accurate cases were defined as cases with total length (wheels-in to wheels-out) within ±30min or ±20% of the scheduled duration if the scheduled time is ≥ or <150min, respectively. The study included single and multiple Current Procedural Terminology code procedures, while procedures involving multiple surgical specialties (combo cases) were excluded. The study included a total of 8,821 operations, 4,243 (Group 1) and 4,578 (Group 2), (p <.001). The percentage of manipulation dropped from 19.8% (Group 1) to 7.6% (Group 2), (p <.001), while scheduling accuracy rose from 41.7% (Group 1) to 47.9% (Group 2), (p =.0001) with a significant reduction of underscheduling percentage (38.7% vs. 31.7%, p =.0001) and without a significant difference in the percentage of overscheduled cases (15% vs. 17%, p =.22). Inaccurate OR hours were reduced by 18% during the trial period (2,383 hr vs. 1,954hr). The utilization of EHR systems for predicting OR time and reducing manipulation by surgeons helps improve OR scheduling accuracy and utilization of OR resources.

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