Abstract
The article discusses the implementation of Process Mining methods in the activities of educational institutions. Process Mining should be used in those moments when it concerns the activities of participants in information systems. The sequence of stages is checked very carefully, and the productivity of each participant, division of the organization is monitored. There are doubts that it will not be possible to change the mechanics of the process, but it will be possible to save money on debugging the work of each link, which together will give a tangible effect. These are difficult, long-term, peculiar processes that involve many departments. In this case, Process Mining is no longer looking for a way to accelerate, but a way to simplify the process, rationalize the number of steps, avoid process malfunctions, unnecessary cycles, involving unnecessary participants, etc. Ideal and real models of the course were drawn up and compared.
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