Abstract

Case Studies, as teaching strategies, have been described as an explanation of real situations confronted by a person or persons in an organization. It has been featured as a way to aggravate the learners’ critical thinking; to apply theory into practice; to train learners toward decision making; to enhance learner’s cooperative learning skills; and to build partnerships among learners and teachers. This paper presents a case study about the conflict of power. The real names of the persons involved in the scenario had been replaced with vague ones. This is to ensure the rigor of this work. The aim of this paper is to describe a situation in which leaders in nursing administrative positions faces a lot. Besides, the paper aims to provide a logical approach toward dealing with such situations. Furthermore, it aims to activate the critical thinking of the readers through providing a list of questions at the end of the paper in order to generate a discussion which in its turn enhances the learning process.

Highlights

  • This was due to degree she has and the staff shortage problem in which the hospital is facing. From the beginning she felt threatened by her nursing director’s attitude and behavior. She realized that this is due to what she heard about her boss and it maybe or maybe not presents her boss reality

  • Susan was a critical person and she decided to be rational toward judging people. This is through waiting the events to show her boss reality

  • Through following the autocratic style of management, she did not allow herself to get the benefits of sharing others in the decision making process

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Summary

Introduction

Susan was a nurse with bachelor degree and she had shifted newly to her new position as a clinical instructor This was due to degree she has and the staff shortage problem in which the hospital is facing. Toward this incident, Zinab ‘Susan Director’ decided to make an announcement for all the nurses to instruct them to be aware in case of medication administration in order to avoid mistakes. Zinab ‘Susan Director’ decided to make an announcement for all the nurses to instruct them to be aware in case of medication administration in order to avoid mistakes She put the responsibility on the nurses’ shoulders in such cases if it happens again.

Susan position
Analyzing the reasons behind Zinab decision
Diagnosing the problems
Planning for intervening
Working within her position limitations
Falling into the conflict
Requesting help
Full Text
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