Abstract

Anglian Water is a global water company with Anglo Scandinavian origins. It provides utility services and is a leader in water and wastewater technology and vocational learning through Aqua Universitas the University of Water. It employs over 5,000 people and operates through exclusive subsidiaries or in partnerships. The turnover is almost £800M per year—of which 20% is international.The changing nature of water management has provided a case example of innovation in practice. The case is described with particular reference to Anglian Water. A more formal model framework for innovation is prescribed.

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