Abstract
The role of transportation is very important in supporting the development process to support public economic activities both in rural and urban areas in Indonesia. Adequate transportation facilities are expected to eliminate the isolation and create a stimulant in each region to be more advanced and developed evenly in all sectors of life, trade, industry, education, health, and other sectors. So it will always be needed repair and upgrading of public transport services both in terms of facilities, security systems, procedures, and human resources support. Moreover, if faced with a high number of transport accidents in Indonesia, the results showed that perceived organizational support and Employee Engagement simultaneously have a positive and significant effect on organizational citizenship behavior with a contribution of 61%. The Employee Engagement partially has more dominant influence on organizational citizenship behavior compared to perceived organizational support. The managerial implication of the results of this study was that to reach higher organizational citizenship behavior in Environment Directorate General of SEA Transportation, leaders must emphasize in Employee Engagement with removing silos as the main dimension to focus on.Keywords: Perceived Organizational Support, Employee Engagement, Organizational Citizenship BehaviorJEL Classifications: O32, M54, N75DOI: https://doi.org/10.32479/irmm.9145
Highlights
Sea transport has a strategic role for the Republic of Indonesia (Republic of Indonesia) which has been recognized as an archipelagic country with UNCLOS 1982
The type of investigation in this study is causality, which is the type of investigation which states the relationship between the perceived organizational support variables and the employee engagement variables partially or simultaneously on organizational citizenship behavior
Than perceived organizational support variable with a quite high coefficient difference (0.60 vs. 0.22). It means that a leader will get higher effectiveness when he move the company’s priority to employee engagement. This doesn’t mean that perceived organizational support is not important, the results of our research showed that by doing employee engagement the company might influence the culture transformation, and together they made the determinant coefficient as much as 0.61, meaning contributes to 61% of factors needed to achieve organizational citizenship behavior as defined in this research
Summary
Sea transport has a strategic role for the Republic of Indonesia (Republic of Indonesia) which has been recognized as an archipelagic country with UNCLOS 1982. As mandated general explanation of Law No 17 year 2008 on the voyage that sea transport which have characteristics of national haulage and reach the entire region through the waters of the potential need to be developed and enhanced its role as a link between the regions, both nationally and internationally, including cross-border, because it is used as a means to support, encourage and mobilize national development to improve the welfare of the people and becomes adhesive homeland. This is evidenced by the data that from 2005 to 2013 growth in the number of sea transport companies nationwide to about. To realize the marine highway as backbone connectivity and maritime making Indonesia the world’s axis, requires major changes in the organization of sea transportation patterns over the years, both in terms of the provision of the port infrastructure, network setup
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