Abstract

In today's globalizing world where there are no borders, countries can face much more crisis. Any business in any other part of the world can face a financial crisis because of an event happening anywhere in the world. The crisis management skills of business leaders are of great importance for the business to exit the crisis successfully or by preserving its existence. Business leaders must certainly have crisis management skills. The leader must manage the crisis before the situation turns into a management problem. Undisputed, we need management skills the most when faced with a crisis. Because the crisis is a symbol of an emergency. crises that threaten the goals and continuity of businesses are perceived negatively are a test in the lives of businesses. During crisis times, effective leadership can help to come out of the crisis with less damage. In conclusion, in the theoretical part of the study; After defining the crisis and explaining its causes, the conditions necessary for the leader to be successful in the crisis period and crisis management, the effect of leadership behaviors and personnel behaviors on business performance during the crisis period will be clarified within the framework of the qualifications of the leader. In the application part of the study, a survey will be conducted on crisis management and charismatic leadership. As a result of this research, it will be observed how important managers with charismatic leadership characteristics are in crisis management

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