Abstract
Creativity and innovation in organization is the realm of knowledge management direction. If properly nurtured and laid down within organizational culture, it will help organization to develop creative and innovative output. It can also increase productivity and diffusing effectiveness and efficiency in product and services. Within library management services, it will spur innovative output of services. Normally, such creative, innovative idea is derived from staff’s idea called as tacit knowledge. It is then transformed into creativity and innovative project. Promoting innovative and creative culture as well as giving staffs the opportunity to share their idea, insights, abilities and experience will give value to library services. These practices are able to improve staff competencies and it is achievement in KM implementation. In Perpustakaan Tun Abdul Razak (PTAR ICC) of Universiti Teknologi MARA Kampus Puncak Alam, such practices are welcomed and become platform where staffs generate and share idea for improving library product, process and services. This paper looks into the KM initiatives and practices at PTAR ICC through several projects. The purpose of this paper is to discover KM practices to encourage staff to share creativity and innovative in organization. The findings show that ICC is a KM practices at PTAR in promoting creativity and innovation among staff.
Highlights
Today, many organizations have been concerned about creating, acquiring, communicating and sharing knowledge to enhance the organizational value. They realized that Knowledge Management (KM) is an important culture and practices that need to build among staff in order to keep their intangible knowledge as an asset in an organization
Perpustakaan Tun Abdul Razak Library (PTAR) has proven KM implementation and practices in promoting creativity and innovation is successful through ICC platform
PTAR has successful in developing creativity and innovation culture among its staff and organization itself by practicing KM element and initiative
Summary
Many organizations have been concerned about creating, acquiring, communicating and sharing knowledge to enhance the organizational value. They realized that Knowledge Management (KM) is an important culture and practices that need to build among staff in order to keep their intangible knowledge as an asset in an organization. Knowledge management (KM) purposely is created for profit organizations, but nowadays it be practice to the nonprofit sectors such as libraries. It happens because the ultimate aim of KM is to increase the effectiveness and efficiently of the libraries services
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