The Job Burnout Phenomenon of Chinese University Counselors and the Countermeasure to it

Abstract

The harmfulness of the job burnout phenomenon of Chinese university counsellors cannot be neglected. How to relieve counsellors’ job burnout effectively by improving their involvement in work is an important research field. Firstly, to start from three aspects of social roots, organizational roots and personal factors, the writer conducts a preliminary interpretation about the key factors leading to the job burnout of university counsellors which include the workload, role conflict, role ambiguity, a sense of fairness, job characteristics, personality factor, etc. Then, to start from the roots as well as the connotation of job burnout, the writer elaborates that job burnout is a state of body, emotional and spirit exhaustion, especially the wastage and continuous fatigue of body, a sense of hopelessness and desperation, negative self-concept and a negative attitude towards life and work. Finally, from three aspects of mind emancipation, firm faith and clear roles in profession, solution, learning strengthening and self-efficacy enhancing, the writer proposes a countermeasure to solve the job burnout phenomenon of university counsellors, and compares the effect of dealing with job burnout phenomenon according to the data before and after one year practice.