Abstract

Employees' involvement in eco-friendly action for protecting environment is playing a crucial role for helping lodging properties better ecofriendly to environment and enhancing the productivity. Through two methods of qualitative and quantitative research, this research examined the relationship between perceived work performance with pro-environmental behaviours, perceived work performance with organisational identification and the relationship between organisational identification and pro-environmental behaviours in the context of luxury hotels in Ho Chi Minh City, Vietnam. The research results show that organisational identification has the strongest and positive impact on pro-environmental behaviours of employees. This means that a strong organisational identity makes them more likely to participate in pro-environmental behaviours. Thus, organisational identification is an important determinant of pro-environmental behaviours among staff, and it can be enhanced by improving their perception on job performance. In addition, perceived work performance can affect employees' pro-environmental behaviours through organisational identification.

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