Abstract

In this paper, we will discuss in detail about negotiation and conflict management and its approaches which is necessary everywhere. We will also discuss the steps and stages of negotiation and conflict management. Highlight the important features between the two relationships in almost every field and four - dimensional approach of negotiation and conflict management. We suggest adopting all stages and steps everywhere to sort out issues and problems related to negotiation and conflict management. There are various research and topics which talked about it and suggested many things to handle it, same in this paper present all important aspects of the topic and discuss it in detail and its importance in the emerging technological world. Also, areas that generally adopt negotiation and conflict management for a smooth run of business, organization,personal relationship, and bonding between people for the long term.

Highlights

  • Negotiation and conflict management is an important aspect of every field

  • The approaches to conflict management which is done earlier based on assumption that all conflict was bad and always be over-productive to organization goals

  • Every organization is having a department that specially handles all the grievances and works towards conflict management and managers are getting proper training knowledge to handle the conflict management situation with the live demo examples for the better handling of every situation on time. This management system is backed with other management protocols that can be gauged with risk management strategies

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Summary

Introduction

Negotiation and conflict management is an important aspect of every field. Negotiation is a process by which people settle differences and issues between themselves [1]. It is done to avoid and do agree to for any kind of dispute and arguments whereas conflict management is the strategies to rectify these observed differences in a positive way to settle down disputes and arguments between the people [2]. The negotiation is used in many situations and at many places like the legal system, government affairs, international affairs, industrial disputes, and so on. One must learn and have negotiation skills to have the ability to handle any kind of issues and differences for great benefits [3,4,5]

STAGES OF NEGOTIATION
EVOLUTION OF CONFLICT MANAGEMENT
FUTURE PROSPECTIVE
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