Abstract
This research focuses on analyzing the implementation of green housekeeping management at The St. Regis Bali Resort. The data of the research was collected through observation, interview, questionnaires’ distribution, and documentation. The questionnaires were distributed to the 38 employees of the Housekeeping Department. Quantitative analysis was used to analyze the data. The research results using the frequency distribution of Likert scale with 5 (five) scales on the SPSS version 25.0 stated that the average value of the indicators related to the implementation of green housekeeping management on the questionnaire was a value of 4 or very well implemented. It is proved that the concept of green housekeeping management at The St. Regis Bali Resort has been implemented very well in the daily operations. It aims to preserve the environment, saving energy, and ensure maximum guest satisfaction.
Highlights
Tourism is the most important sector for the life of Indonesian people (Samimi, 2011)
The role of the national tourism sector is increasingly important in line with the development and contribution provided by the tourism sector through foreign exchange earnings, regional income, regional development, as well as in the absorption of investment and labor as well as business development spread in various parts of the region in Indonesia (The Ministry of Tourism and Creative Economy of the Republic of Indonesia, 2020)
This research is measured on a 5 - point Likert scale with 5 indicators of green housekeeping management, such as operational requirements, number of rooms, room facilities, work procedures, and room rates with 10 statements using frequency distribution
Summary
Tourism is the most important sector for the life of Indonesian people (Samimi, 2011). The development of the tourism sector is very fast, indicated by the numbers of tourism facilities and infrastructure that are growing rapidly throughout Indonesia, such as accommodation, restaurants, transportation services, spa, money changers, tourism objects, and other facilities (Suryani, 2015). The role of the national tourism sector is increasingly important in line with the development and contribution provided by the tourism sector through foreign exchange earnings, regional income, regional development, as well as in the absorption of investment and labor as well as business development spread in various parts of the region in Indonesia (The Ministry of Tourism and Creative Economy of the Republic of Indonesia, 2020). In 2020 due to the impact of the COVID-19 pandemic situation, the number of tourists visiting Bali had decreased by almost 100%. Bali Island remains one of the most popular tourist destinations for domestic tourists and foreign tourists, by obeying the rules and health procedures
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Green Tourism Research and Applications
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
