Abstract
ABSTRACT Emotional exhaustion is relatively widespread among social workers but lack of research explored its relationship with social supports and workplace bullying. The aim of the study was to examine the mediating role of workplace bullying in the relationship between social support (family and friends; coworkers and supervisors) and emotional exhaustion. Using a sample of 369 French social workers, the hypothesised model was tested utilising structural equation modelling. Our results showed that the social support from family and friends and the social support from coworkers and supervisor contribute in distinct ways to reduce emotional exhaustion in social workers. Social support from coworkers and supervisors was directly related to emotional exhaustion. Moreover, it was indirectly related to emotional exhaustion via workplace bullying. Family and friends’ support was only directly related to emotional exhaustion. Workplace bullying was strongly and positively associated with emotional exhaustion. Workplace policies and practices in social work institutions must encourage all kinds of social supports and increase the informal exchange spaces.
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