Abstract

Google Apps brought many opportunities to enhance the work performance in the higher educational settings. This study aims to investigate the impact of Google Apps at work from the perspective of the higher educational institutions. An online questionnaire survey has been prepared and distributed among the academic and administrative staff at Al Buraimi University College, Oman for data collection. The total number of participants was 34. Different statistical analyses were performed on the collected data. Results revealed that the administrative staffs were more positive toward using Google Apps than the academics in performing their work while 58.8 % of the Academics indicated that they are using Google Apps in processing their work. The results of this study indicate that Google Apps are highly perceived by both academic and administrative staffs. This is evidence that these Apps have a significant impact on performing the work in the higher educational settings. Limitations and future work have been addressed.

Highlights

  • Google has come up with a Variety of constructive services that help the industry and education to perform their work effectively

  • Google Apps has a major impact on work performance in general and higher education in specific

  • This study has been conducted at Al Buraimi University College (BUC) in order to examine the impact of these Apps on work performance with regard to the academic and administrative staffs

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Summary

Introduction

Google has come up with a Variety of constructive services that help the industry and education to perform their work effectively. A study by [1] stated that Google Apps is considered as one of the web-based services that provide access to various Apps supported by Google at any time and in any place under the coverage of internet connection. Google Apps allow a reliable, scalable and highly secure access to the data stored by these Apps. Another study by [2] pointed out that Google Apps facilitated the access to information (whether through webbrowsers or mobile devices) without any supplementary servers or maintenance requirements. Mobile devices with the help of smart applications play a vital role in facilitating our work performance

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