Abstract

The UK financial services sector is undergoing a period of profound change, including the advent of e-commerce, intermediary depolarisation, coupled with demographic changes and Government regulation. This paper explores the nature of these industry trends in relation to UK product-providers, mainly pensions and life assurance product-providers and their most important organisational stakeholder, the independent financial adviser (IFA). It discusses how this relationship has evolved to date and recommends how UK product providers might restructure their operations in light of the industry trends.

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