The impact of corporate digital responsibility in the digital technology environment

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Background When companies use digital technology to seize new opportunities, they encounter the problem of insufficient cognition and new knowledge, which affects the responsibility of companies when using digital technology to carry out entrepreneurial activities and leads to some adverse consequences. The responsibility in the process of entrepreneurship mainly refers to the enterprise in the process of developing new products and services, involving digital technology, can take the initiative to assume digital responsibilities, protect the data privacy security of users and stakeholders, and comply with the operation. Objective Based on the different knowledge habits in organizations, this paper explores the differentiation mechanism of experience and learning attributes in knowledge inertia when enterprises achieve corporate entrepreneurship through digital responsibility guided by organizational learning from organizational learning theory. Methods 669 middle and senior managers’ questionnaire data are analyzed. Results It showed that corporate digital responsibility positively affects corporate entrepreneurship and that organizational learning mediates the positive impact of corporate digital responsibility on corporate entrepreneurship. However, if organizations follow the learning inertia and actively update their knowledge, the relationship between digital responsibility and organizational learning will be positive; if organizations are confined to the inertia of experience and do not want to change, the relationship will turn from positive to negative. Conclusions Organizations should practice learning inertia to continuously improve their cognitive level and update their knowledge when using digital technologies for corporate entrepreneurship.