Abstract
This article aims to analyze the civil construction projects of the hotel industry in the Metropolitan Region of Rio de Janeiro, Brazil, through statistical modeling, regarding the issue of accessibility. The key point of the study was to diagnose how these hotel construction projects were prepared to receive disabled tourists during the period of Mega events. The methodology used is based on an analysis of the data obtained through the Inventory of the Tourist Offer of the State of Rio de Janeiro in the counties of Rio de Janeiro and Niterói, applied to the quantitative of approximately 400 hotel units. From the point of view of civil construction projects, an accurate diagnosis of accessibility was possible, pointing to the development of a benchmarking model. The relevance of the study is also to contribute to raising awareness of the tourist and civil engineering markets relating to people with disabilities or reduced mobility and the possibility of reversing the current scenario in Rio de Janeiro, since it can be emphasized that the investigated hotels do not show the necessary accessibility, due to the small number of hotels that reach the accessibility requirements of Brazilian Association of Technical Standards (ABNT NBR 9050: 2015). For civil construction, there is the accurate confirmation that the hotel industry of the Metropolitan Region is not accessible. For society in general, it has been observed that the Mega events that occurred in the city did not leave a legacy of accessibility.
Highlights
One of the most important aspects of tourism is to provide the visitors an excellent experience, leaving them a good memory, a desire to come back, and mainly the initiative to communicate their experience to other people
With tax incentives offered by the city of Rio de Janeiro, the number of hotel units in the city grew from 19,800 in 2010 to 24,000 in 2014
In the Metropolitan Region, 399 accommodation equipment and services were surveyed and validated, of which 90% are in Rio de Janeiro
Summary
One of the most important aspects of tourism is to provide the visitors an excellent experience, leaving them a good memory, a desire to come back, and mainly the initiative to communicate their experience to other people. It is for this reason that the competitive differential becomes so important in attracting customers in this market, which is divided into several activities and needs various kinds of services to be developed, such as transport, restaurants and bars, local infrastructure, as well as the hotel industry. According to Saarinen [1] in a considerable part of the literature, it can be inferred that despite the academic efforts in the theorization of sustainable tourism and the analysis of its different implications, there are still difficulties in the diffusion of practical solutions and achievements, and basic concepts are needed to fill this gap
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