The Growth of E-Government in the Government of Yogyakarta City

Abstract

The implementation of e-government is, actually, not a new issue in the government. However, the policy of e-government implementation in many governmental elements, especially in the local government seems to be forced without considering the different readiness levels of the government personnel and the people in each local government. On the one side, many research findings show that the factors of governmental human resources, the public, the infrastructure, and the working practice are still being obstacles to achieve a successful e-government implementation. On the other hand, other research findings also strengthen that in its implementation, egovernment has some elements which should be fulfilled. They are e-administration, e-services, and e-society. Three of them are unified elements which support each other in order to realize egovernment. Many problems faced by some local governments in implementing e-government, including the government of Yogyakarta City, clarify that there are fundamental problems in realizing the e-government elements which consist of eadministration, e-services, and e-society. For certain governmental institutions, an explanation of the relationship between the implementation of egovernment program and many available theories is a valuable contribution to solve inter-elements relationship for realizing good governance, on the one hand, and, on the other hand, it is also beneficial for them to learn best practice for the government in order to achieve good local governance. The results of this study show that the implementation of e-government which requires the availability of e-administration, e-services, and e-society has been realized by the government of Yogyakarta City. However, although those programs have been realized physically, on the actual, the unpreparedness of the government personnel as well as the public society and also the cultural factors are still being some problems which impede the successful implementation of egovernment. In addition, the city government’s commitment to keep continuing the easy service development to the community is a key to the implementation of e-government in the scope of city government in Yogyakarta. Key words: e-government, e-administration, e-services, and e-society