Abstract

IntroThis paper presents the research on operators' functional suitability and efficiency in the Railway Traffic Control Room of the Serbian Railway Company in Niš. ObjectiveThe objective of this paper is to improve the working abilities of operators, and to achieve more human and rational control room design. MethodA total sample is n = 41. These are the operators who participated in the ergonomic evaluation of determining factors. A detailed analysis of the functional state of operators and operators' working movements at the control desk was undertaken in respect of the smaller sample of nineteen operators, randomly selected from the total sample. Based on the analytical-synthetic model of research, the ergonomic assessment of functional suitability and efficiency of the operator is formed. ResultsThe following results are obtained: the functionality parameter; the time for information search and reading symbols; the symptoms of visual, muscle and mental fatigue of operators; and the number of instruments in the field of view of the operator. ConclusionThe results of the analysis are used to identify ergonomic recommendations for enhancing the human and technical-technological productivity of work in the control room.

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