Abstract

People sometimes use words and
 sometimes body language to invert interaction to communication. Especially, the
 use of body language has an important place for effective communication since
 cultural features come in to play in the use of body language. With the
 introduction of cultural features, the dimension of effective communication can
 change. The aim of this study is to examine
 the understanding of communicating and resolving conflicts among students of
 different nationalities. The study was qualitative and content analysis was
 used in studying collected data. The study group consist of 5 students from
 Turkey, 4 students from Azerbaijan, 5students from Turkmenistan, 5 students
 from Mali, 5 students from Somalia, 4 students from France, 5 students from
 Guinea, total of 33 students who continue their education in undergraduate
 programs in Turkey. The data of the study was collected by structured interview
 technique. The students were interviewed at different times, and the answers
 that they gave to the questions were noted. Then the answers given to each
 question were tabulated and the students were coded according to the countries.
 The collected data were subjected to content analysis. In the result of the
 study, students' understanding of communication and conflict resolution seemed
 to be similar at some points and at some points differentiated. According to
 the results, the first communication in effective communication is family and
 friends. It was seen that family, friends and experts are consulted
 respectively in order to solve the conflict in effective communication.

Highlights

  • Communication is one of the most important elements that enable people to socialize

  • The use of body language has an important place for effective communication since cultural features come in to play in the use of body language

  • Voice is considered to be important in that it both facilitates communication and has an impression on people. Another factor which affects communication is style of dressing since clothes are regarded as important elements in most cultures

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Summary

Introduction

Communication is one of the most important elements that enable people to socialize. Interaction between people starts via these communication elements. An efficient communication affects every aspect of life from inside out or vice versa It has been proved in the previous studies that an effective communication skill has a key role among family members, work or friend relationships (Michael, Harvey and Griffith, 2002; Leonard, Graham and Bonacum, 2004; Halawah, 2005; Suter et al, 2009; Bozorgian, 2012; Hamouda; 2013). Environment is the first place where socializing and language acquisition start It is very unlikely for a child to maintain a healthy communication unless s/he experiences good communication examples in his/ her family. In the studies related to communication disputes, depending on the lack of listening, the problem that partners do not understand one another underlies the communication disputess. This study aims to reveal how students communicate, with whom they communicate and whom they seek solutions with for their communication problems

Objectives
Methods
Results
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