Abstract

The Effect of Work Conflict on Employee Performance in the Capital Investment and Integrated Service Service (PTSP) of Gorontalo District

Highlights

  • The Human Resource Development (HRD) must be able to evaluate the performance of its subordinates

  • As we all know that the organization itself consists of several interest groups that have different interests but with the same goal

  • Mullins means that conflict is a condition of the occurrence of objective incompatibility and the emergence of various behavioral conflicts, both those in individuals, groups, and in an agency

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Summary

Introduction

The Human Resource Development (HRD) must be able to evaluate the performance of its subordinates. Conflict can be defined as: A process of social interaction where 2 (two) or more people, or two groups or more, are different or conflicting in terms of their opinions or goals (Cumming in Rifandi, 2017, about the Effect of Conflict on Employee Performance at the Public Works Service Southeast Sulawesi Province). Mullins (in Rifandi, 2017, about the Effect of Conflict on Employee Performance at the Sulawesi Provincial Public Works Service Southeast) means that conflict is a condition of the occurrence of objective incompatibility and the emergence of various behavioral conflicts, both those in individuals, groups, and in an agency. Conflict according to Alabaness (2008) means that conflict as a condition If this conflict is not managed properly, it certainly will greatly affect the performance of employees in the organization. Performance is the level of achievement or work results of a person from the goals to be achieved or tasks that must be carried out in a certain period of time

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