Abstract
This study measures the effect of strategic collaboration approach on the Educational National Standards (ENS) and the basic education service quality at local government in Indonesia The research used a quantitative method. We used 489 teachers and 271 school principals in primary and secondary schools. The data were collected through questionnaires for the quantitative data and analyze using a structural model. The research findings confirm strategic collaboration approach has a positive and significant effect on ENS and basic education service quality. Further, the educational national standards have a positive and significant effect on the basic education service. In this study, we found that the strategic collaboration approach may employ in basic education to perform basic education performance. We argue that to better implementation of strategic collaboration approach, the greater improvement of the achievement of ENS and basic education service quality at local government in Indonesia.
Highlights
The one pivotal duty of the Indonesian Government especially the Ministry of Education and Culture Republic of Indonesia is that to ensure the implementation of education policy in providing the educational national standards (ENS) achievement and service quality in basic education
The educational national standards achievement may view as the main priority to develop in Indonesia, because as empirically research reveals that they have significant effect on the basic education service quality
We argue that there is no better to be done in basic education performance, the strategic collaboration and educational national standards as view to be the key drivers in basic education service quality achievement in Indonesia
Summary
The one pivotal duty of the Indonesian Government especially the Ministry of Education and Culture Republic of Indonesia is that to ensure the implementation of education policy in providing the educational national standards (ENS) achievement and service quality in basic education. The achievement of education national standards in Indonesia has not been evenly achieved in the interests of the quality of education in basic education (primary and secondary school) in the local government. It shows that the service quality performance has not available with the demands of education stakeholders, the students’ parents, the school committee, and the board of education at local government. In turning to answer this gap, the research will focus on analysing the effect of the strategic collaboration approach on the educational national standards and service quality in basic education at local government in Indonesia. We suggest investigating the critical success factors of the strategic collaboration approach in developing the education quality, in basic education and in higher education in Indonesia or ASEAN countries
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