Abstract
: Received 1 January 2010 Received in revised form 28 March 2010 Accepted 1 April 2010 Available online 7 April 2010 This article aims to review, identify and prioritize challenge factors of the implementation of knowledge management portals for Iranian organizations. The study determines several important weakness factors affecting the implications of the knowledge management such as the weakness in organizational strategy, information overcrowd, content management, portals project management, and etc. The study also indicates that the factors have different priorities where managerial factors are in the highest priority and financial factors are in the lowest priority. We also perform factor analysis to summarize seventeen factors into six issues: Financial and information security, Technology and management, Senior management support and strategy, Acceptance, User's motivation and culture, Project management, Change management and training. Knowledge management portal is a brand new concept for Iranian organizations and it is hard to gather information from limited number of organizations or companies for applied knowledge management portals. The results of this study could be useful for knowledge management planners and managers in organizations and clear the prospects to deal with the challenges.
Highlights
During the past few years, knowledge management (KM) has become an important subject of study (Akhavan et al, 2006) among practitioners in the field of management, industrial engineering, and information technology
The sample targets were chosen from experts of Corporate Portal companies which most of their customers were involved with problems of knowledge management portals
The results showed that Content Management factor is highly correlated with education which means that people with higher educational level choose content management factor as a more challenging factor
Summary
During the past few years, knowledge management (KM) has become an important subject of study (Akhavan et al, 2006) among practitioners in the field of management, industrial engineering, and information technology. Information technology (IT) tools play an important role in developing KM for many Iranian industries. Among various types of IT tools, portals are the most effective ways of sharing knowledge and information in organizations. They act as nervous systems for a company which could support the business processes and the flow of information (Kim, 2003). We study different challenging factors of the implementation of KM Iranian industries and determine the most important ones based on some statistical tests
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