Abstract
Recently, the broader psychology literature has demonstrated the importance of gratitude in human relationships. Despite this evidence that gratitude is central to effective relationships, research on gratitude in organizational relationships has received little attention. This symposium seeks to address this gap by examining the role of gratitude in organizations. The symposium includes four empirical papers--two field experiments and two field studies--that explore the influence of gratitude on beneficiaries, their coworkers, and their organizations. Specifically, the studies in the symposium examine the role of gratitude in informing the meaning of one’s work and motivating performance, the importance of appreciation in supervisor/subordinate relationships, the explanatory power of gratitude in understanding employees’ reactions to receiving OCB at work, and the downside of grateful feelings for professional colleagues. These papers extend our understanding of organizational gratitude by considering novel contexts and novel outcomes. We hope the symposium will highlight the importance of this topic and stimulate future research. Appreciation in Supervisor-Subordinate Relationships Presenter: Sharon Sheridan; U. of Central Florida Presenter: Maureen L. Ambrose; U. of Central Florida Presenter: Craig D. Crossley; U. of Central Florida Finding Meaning in Seemingly Meaningless Work:How the Words of Beneficiaries Influence Performance Presenter: Paul Green; Harvard Business School Presenter: Francesca Gino; Harvard U. Presenter: Bradley R Staats; U. of North Carolina, Chapel Hill Breaking Rules for Relationship-Promotion: The Interactive Effects of Gratitude and CSE Presenter: Jennifer A. Harrison; NEOMA Business School Presenter: Marie-Helene Budworth; York U. Presenter: Amanda Shantz; IESEG School of Management Testing if State Gratitude Mediates the Relation between Received and Enacted OCB Presenter: Patricia L. Baratta; U. of Guelph Presenter: Denise Luta; U. of Guelph Presenter: Jeffrey R. Spence; U. of Guelph
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