Abstract
t was a steamy Friday in August. Traffic was snarled. On the back of an aging '67 Ford, the sticker read, mad as hell, and I'm not going to take it anymore! Mad, mad about what? Chances are it was over an action taken by the President or Congress, but we will never know, for the driver disappeared into the ribbon of traffic. We make political statements on bumpers, and complain to the neighbors across the fence, but most people do not realize that they can make their voices heard in Washington. Elected officials are sensitive to the views of their constituents-especially to those who are thoughtful and articulate. In short, it pays to be a loudmouth, albeit a polite one. That is what this article is about-effective communication-guiding students to use letter writing as a constructive means of sending a personal message to Washington. As House Majority Leader Jim Wright suggests, If you are wondering whether or not it is really worthwhile to communicate your views to your own senator or rep-
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