Abstract
Approaches in teaching and learning have transformed significantly in tandem with the advances in computerised applications to support the process. Software quality characteristics such as usability is one of the non-functional requirements that must be taken into consideration when designing and developing educational applications. This study focuses on two characteristics of quality in use (effectiveness and satisfaction) and three usability sub-characteristics (learnability, user interface aesthetic, and appropriateness recognisability) that can be used to evaluate the quality of such educational applications. It adopted the systematic literature review method to explore existing works that concern the two quality in use characteristics and the three usability sub-characteristics in their studies. The results provide the insight on the related works and their gaps specifically in developing educational applications.
Highlights
The education market has recently switched into a lucrative business niche, especially for software developers who produce educational applications
To create the desired 21st century learning environment, various ideas and efforts have been implemented to deliver Information and Communication Technology (ICT) facilities that are needed in schools, The associate editor coordinating the review of this manuscript and approving it for publication was Laxmisha Rai
EXISTING WORKS ON QUALITY CHARACTERISTICS OR SUB-CHARACTERISTICS This study further investigated the existing issues that focus on usability, effectiveness, satisfaction, learnability, user interface aesthetic and appropriateness recognisability
Summary
The education market has recently switched into a lucrative business niche, especially for software developers who produce educational applications. Various techniques have been applied to satisfy current trends in the educational field. The development of educational applications applies human-computer interaction (HCI) with an effective collaborative learning environment to help develop and understand an application design [1]. By applying modern and attractive techniques, both teachers and students have more interest to build their knowledge by exploring educational applications [2]. Modern methods of learning represent an efficient methodology in teaching students using educational applications [3]. Educational applications in the 21st century classroom environment should include tasks that require students to work cooperatively [4]. To create the desired 21st century learning environment, various ideas and efforts have been implemented to deliver Information and Communication Technology (ICT) facilities that are needed in schools, The associate editor coordinating the review of this manuscript and approving it for publication was Laxmisha Rai
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