Abstract
The article substantiates the need for technological, organizational and economic modernization of the domestic system for the provision of air navigation services. The characteristic of the organization of air navigation services for air traffic as a high-tech system that is ergatic in nature is given. It is shown that ergatic functions serve as the basis for the professional activity of an aviation dispatcher, providing a reduction in the uncertainty in the relationships between the intra-system elements and external conditions in order to minimize risks during flights. The importance of creating an adequate job post for the dispatcher based on the SHEL model is disclosed. The measures of maximizing the approximation of operational training of duty dispatcher shifts to the conditions of actual flight operations are substantiated. It is proved that for a systematic solution to the problems of organizing state air navigation services, it is necessary to supplement their heterogeneous regulatory acts with the development of a full-fledged Federal Law «On Air Navigation Services in the Russian Federation».
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