Support Staff in the Caribbean:How Job Satisfaction is Related to Organizational Commitment?

Abstract

The purpose of this quantitative, correlational research was to examine to what degree a relationship existed between job satisfaction and organizational commitment among support staff (cafeteria employees) in a higher educational institution in the Caribbean. The study included a sample of 27 full-time cafeteria employees who worked in a private for profit higher educational institution in the Caribbean. Study participants completed two survey instruments, the Minnesota Satisfaction Questionnaire (MSQ) short form and the Klein Unidimensional Target-free (KUT) scale. The questionnaires were in the form of hard copies. The Spearman rank order coefficient was used to measure the strength and direction of the relationship between the variables of interestjob satisfaction and organizational commitment. Results found that there was a moderate significant positive relationship between overall job satisfaction and overall organizational commitment among cafeteria employees at the for profit higher educational institution.