Supply Chain Management Performance Factors Evaluation with Analytical Hierarchy Process (AHP) and SWARA

Abstract

In today’s increasingly globalized world, supply chains are of great importance. The success of companies depends on the performance of the supply chain. A raw material or the entire supply chain of activity and information flow of the service from the supplier to the customer it is the management. Supply chain management is a very wide range of processes that cover many activities occurs. Due to the complex structure of the supply chain, performance measurement can be challenging. When evaluating supply chain performance, each a member should not be evaluated individually, but should be looked at throughout the chain. While designing the supply chain performance system, criteria covering all processes of the chain should be selected. In this study, using the Analytical Hierarchy Process (AHP) and SWARA methods, some critical factors of supply chain performance have been identified by consulting experts. The most important criteria selected as a result of the applications were determined, and then the most important main and sub-criteria affecting the supply chain performance were selected. While using the supply chain performance model, other criteria were listed in order of importance, interpreted and necessary suggestions were made.