Abstract
As global information technology becomes more pervasive, research on understanding the issues faced by technical personnel around the world becomes important. Increasingly, hardware and software are produced by collaborative work among partners around the world and it becomes critical to keep the technical employees satisfied and empowered on their jobs. This paper reports the results of a study performed with employees of technical companies in China and Singapore to identify the factors that impact their perceptions of job satisfaction and empowerment. A questionnaire was used to obtain responses from 187 employees from technical companies in Singapore and China. The analysis of the responses using Structural Equation Model showed that the employees from both countries perceived that intrinsic job characteristics influenced empowerment positively. Also, the employees perceived a positive relationship between organizational progressiveness and the technical career path. Based on the results, the paper recommends practices that could be followed to enhance empowerment and job characteristics of employees.
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