Abstract

The statements of problem of this research are: How are students’ responses on English department lecturers’ competence and what are students’ expectations on English department lecturers’ competence. The subject of this research are ninety of English Department which are taken from the fourth, sixth and eight semester students, each semester is taken thirty students. And object of the research is students’ responses on English Department Lecturers’ competence. The methodology used in conducting this research is survey research combined with quantitative descriptive and qualitative descriptive method. For collecting the data, the writer uses three techniques such as distributing questionnaire, interview, and documentary. Data processing in this research is divided into three phases; coding and classification, tabulating, and data interpretation. Then, all the data are analyzed quantitatively and qualitatively, and concluded inductively. The results of the research are: students’ responses on English Department lecturers’ professional competence is good with mean score 4.1 and total percentage 82%. And students’ responses on English Department lecturers’ pedagogical competence is good with mean score 4.0 and total percentage 80%. While students’ expectations on English department lecturers’ competence, are; most of students state the lecturers who are less in fulfilling the meeting and often come to the class late to pay attention to the time given to their students. They also expect to the lecturers to use media in teaching and learning to improve students understanding and interest, to select interesting method and technique to implement teaching and learning process, to give positive feedback by giving question and discuss with students about the answer and give more attention to all of students, do not just for some students who are considered more active, to provide more time to guide or to console about the problem in learning. For certain lecturers, the students expect them to give evaluation based on students’ ability and the number of assignment given should be appropriate with the value given, and to give lecture effectively by explaining the material clearly in order they can easy to understand the lesson.

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