Abstract
The speed of technology adaptations has made it necessary to provide the latest tools to facilitate students in academic libraries. However, the available library services are not used effectively and efficiently by the students. Unattractive library services have been identified as the problems that make the library incompetent in serving and delivering successful library services to the students. This paper attempted to explore the perception of undergraduate students regarding possible use of tablet computer for library services in the academic library. Quantitative approach is adopted with the structured questionnaire has been distributed to 155 undergraduate students. The result shows that the acceptance of a tablet computer by the students is satisfactory and has a good perception to enhance library services. Many students have responded that the tablet computer is an interactive and innovative way to use library services. This paper makes a significant contribution to the academic library services by clarifying the usefulness of tablet computer and the importance of having ICT application for enhancing library services in Malaysia. This paper provides evidence on the use of ICT application by the undergraduate students in retrieving information and their attitudes toward applying ICT application in the academic library.
Highlights
Academic libraries are an essential part of higher education institution
The results and findings based on the objectives applied in questionnaire showed that majority of the respondents support and agree with the suggestions and ideas on the use of tablet computer as Information Communication and Technology (ICT) application in the library for the purpose of attracting the students to come to the library, increasing awareness and uses of library services, maximizing the usage of new technology for knowledge advancement
In Malaysia, academic libraries play an important role in delivering their services to the students, lecturers and others
Summary
Academic libraries are an essential part of higher education institution. In a rapidly changing educational environment, the academic libraries need time and resources to meet the needs of faculty and students. A survey conducted by Renick and Spencer (2012) on reference librarians showed that iPads have more potential and suitable technology to enhance the services, encourage participation and share information among librarians It was agreed by Maloney and Wells (2012) which reported that tablet computers could be used as an innovative way to reinvigorate at the reference desk to facilitate more active learning by allowing the students to do the searching and navigating with the iPad. The study by Reyes et al (2017) discovered that tablets complemented the librarian, but did not replace their computers for work-related activities. Kleinveldt and Zulu (2016) has successful in their study that mobile technologies incorporate with their information literacy training programs Each students improved their information literacy skills using the tablet computers in the academic library which were able to find reliable and relevant information resources. The implementation of mobile technology could support increase on efficiency and effectiveness of library service delivery
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