Abstract
Stress is a state of mental or emotional strain or tension resulting from adverse or demanding circumstances. It is a reaction that result when people are unable to effectively and efficiently manage hazards they are presented with, while social conflict refers to a situation in which the parties are an aggregate of individual, such as groups, organization, communities crowd, rather than single individuals as in role conflict. The paper discussed stress and social conflict in an organization ranging from personal, intergroup and intergroup conflicts, relationship at work and organization culture. It also discussed the causes of stress and social conflict among workers. The paper also looked at stress and social conflict management and prevention methods adopted in an organization. The paper recommended among others that organizations should be proactive in developing preventive and management strategies into combating work related stress and social conflict. Keywords: Stress, Social Conflict, Management Strategies, Organization DOI: 10.7176/JNSR/10-6-03 Publication date: March 31 st 2020
Highlights
Workers in an organization are under constant pressure from their boss to do a good job
Stress according to Patrick (2008) is the psychological strain or distress resulting from exposure to unusual or demanding situations, known as stressors
The worker will be in a dilemma on whose orders to follow. Another conflict arises when people are asked to perform duties for which they were not hired to do or when a employee is ordered to perform duties which seem unethical, if the duties are performed, the person may suffer from guilt feelings and depression from having sacrificed strongly held up principles, reducing job stress
Summary
Workers in an organization are under constant pressure from their boss to do a good job. The worker will be in a dilemma on whose orders to follow Another conflict arises when people are asked to perform duties for which they were not hired to do or when a employee is ordered to perform duties which seem unethical, if the duties are performed, the person may suffer from guilt feelings and depression from having sacrificed strongly held up principles, reducing job stress. Stress is best seen as pressures and demands put on individual and maladaptive responses of individual like anxiety, irritability, aches and pains, an interaction between situational demands and the resources of the individual to cope with them While conflict It is state of discord caused by the actual or perceived opposition of needs, values and interests between people working together, (Conflict Resolution principles (2012). Good organizational principles and supportive leadership can serve to reduces and minimize the amount of job stress in www.iiste.org the work environment viz
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